Customer Service and Administration Specialist

1 month ago


Johannesburg, Gauteng, South Africa First Degree Recruitment Full time

We are seeking a detail-oriented Customer Service and Administration Specialist to join our team at First Degree Recruitment in Johannesburg.

Job Summary:

The ideal candidate will be responsible for managing customer service and administrative duties professionally and efficiently, ensuring excellent customer service.

Responsibilities:

  • Handle incoming calls promptly and professionally, ensuring a positive customer experience.
  • Conduct follow-up calls for new and returning customers and maintain accurate records in the system.
  • Capture and update customer data accurately, ensuring consistency and reliability.
  • Address and resolve customer complaints, escalating to management when necessary.
  • Perform general administrative tasks, maintaining organized records and documents.
  • Assist with switchboard operations during receptionist breaks, ensuring seamless communication.
  • Maintain a professional appearance, adhering to company dress code policies.
  • Perform additional tasks as assigned by management, demonstrating flexibility and adaptability.

Requirements:

  • Grade 12 qualification or equivalent.
  • Computer literacy, with experience in industry-relevant systems and software.
  • Relevant experience in the motor industry, with a strong understanding of customer needs.
  • Strong communication skills, both written and verbal, with the ability to articulate complex ideas simply.
  • Self-driven, organized, and detail-oriented, with the ability to work under pressure and meet deadlines.
  • Excellent customer service skills, with the ability to build strong relationships and provide exceptional support.

Benefits:

This is a competitive role offering a salary range of R250,000 - R350,000 per annum, depending on experience, plus benefits including health insurance and retirement plan.



  • Johannesburg, Gauteng, South Africa SPEEDAF LOGISTICS SOUTH AFRICA (PTY) LTD Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Delivery Specialist to join our team at SPEEDAF LOGISTICS SOUTH AFRICA (PTY) LTD.Key Responsibilities:To implement Speedaf South Africa standards and procedures in all aspects of customer service delivery.To develop and implement service initiatives that enhance the overall customer experience,...


  • Johannesburg, Gauteng, South Africa Liyema Consulting Full time

    About Liyema ConsultingWe are seeking a skilled Customer Service Specialist to join our team.Job Description:This role involves providing exceptional customer service and technical support to clients.The successful candidate will be responsible for responding to customer inquiries in a timely manner via various communication channels.Key responsibilities...


  • Johannesburg, Gauteng, South Africa Complement Recruitment Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Specialist to join our team at Complement Recruitment. The successful candidate will be responsible for providing exceptional customer service and support to our clients.About the Role:This is a fixed-term contract position, commencing on 25 September 2024, with a possible extension.The salary...


  • Johannesburg, Gauteng, South Africa Complement Recruitment Full time

    Complement Recruitment is seeking a highly skilled Sales and Customer Service Specialist to join their team.Job Summary:We are looking for an experienced Sales and Customer Service Specialist to manage customer orders, provide exceptional customer service, and maintain strong relationships with internal stakeholders.Key Responsibilities:Manage customer...


  • Johannesburg, Gauteng, South Africa Michelle Taylor Recruitment Full time

    Customer Service and Order Processing SpecialistWe are seeking an experienced Customer Service and Order Processing Specialist to join our team at Michelle Taylor Recruitment. As a Customer Service and Order Processing Specialist, you will handle customer inquiries, resolve complaints, and process orders from receipt to delivery.Key ResponsibilitiesHandle...


  • Johannesburg, Gauteng, South Africa Placement Point (Pty) Ltd Full time

    Job Description: Reception and Customer Services SpecialistWe are seeking a highly skilled Reception and Customer Services Specialist to join our team. The successful candidate will be responsible for managing the switchboard and front desk of the office, providing exceptional customer service to our clients, and ensuring that all administrative tasks are...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    About the RoleWe are seeking a highly skilled Customer Service Liaison Specialist to join our client on a contractual basis.Job DescriptionThe ideal candidate will have previous experience in customer service or call centre environments, with excellent communication skills and the ability to work effectively in a fast-paced setting.Previous experience in...


  • Johannesburg, Gauteng, South Africa Cre8work Full time

    About Cre8workWe are a dynamic organization dedicated to delivering exceptional service experiences to our customers.Job SummaryWe are seeking an experienced Customer Experience Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing top-notch support to our clients, resolving their queries and concerns...


  • Johannesburg, Gauteng, South Africa The Recruitment Council Full time

    The Recruitment Council is seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist.Company Overview: As a leading recruitment agency, we strive to provide exceptional services to our clients and candidates. Our team of experts works tirelessly to connect talented individuals with exciting...


  • Johannesburg, Gauteng, South Africa Moladira Skills Full time

    Company OverviewMoladira Skills, a leader in the telecommunications sector, is seeking Customer Service Support Specialists to join their dynamic team.Salary and BenefitsThe successful candidate will receive a competitive basic salary of R6,000 - R6,400 per month.Job DescriptionThis role involves providing technical support and customer service to clients...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job DescriptionWe are seeking a highly skilled and motivated Afrikaans speaking customer service specialist to join our team. In this role, you will be responsible for providing exceptional customer service to our clients.As a key member of our team, you will be expected to possess excellent communication skills, both written and verbal. You will be required...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking a skilled Customer Service Consultant to join our client on a contractual basis.The ideal candidate will possess previous experience in customer service or call centre environments and be proficient in computer software.Key requirements include:Proven track record of delivering exceptional customer service.Ability to work on an ad-hoc basis,...


  • Johannesburg, Gauteng, South Africa Gap Consulting Full time

    We are seeking an experienced Warranty Administration Specialist to join our team at Gap Consulting. This role will involve providing excellent customer service and ensuring seamless warranty administration processes.About the RoleThis is a key position within our organization, requiring strong administrative skills and attention to detail. As a Warranty...


  • Johannesburg, Gauteng, South Africa Zeebra Junction Specialist Recruitment Full time

    OverviewZeebra Junction Specialist Recruitment is a leading recruitment agency in Johannesburg, seeking a highly skilled Key Account Administrator to join their team. The ideal candidate will have strong administrative and bookkeeping experience, with a focus on providing exceptional support to the Facility Manager.Job Description:To ensure accurate and...

  • Key Account Manager

    1 month ago


    Johannesburg, Gauteng, South Africa Service Solutions Full time

    Service Solutions is seeking a highly skilled Key Account Manager - Logistics Specialist to join our team in Denver. The ideal candidate will have 3-5 years of experience in sales and account management, with a proven track record of success in a service industry.Job SummaryThe Key Account Manager - Logistics Specialist will be responsible for developing and...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Isilumko Staffing. This role is focused on delivering exceptional customer experiences while handling incoming calls related to financial products and services.Key Responsibilities:Handle inbound calls from clients regarding financial products, policies, claims,...


  • Johannesburg, Gauteng, South Africa Insurance Sector Education and Training Authority Full time

    Job OverviewThe Insurance Sector Education and Training Authority is seeking a highly skilled Corporate Services Administrator to join our team. This is a fantastic opportunity for an experienced professional to take on a key role in supporting the Executive Manager: Corporate Services.About the RoleWe are looking for a dynamic individual with excellent...


  • Johannesburg, Gauteng, South Africa Placement Point (Pty) Ltd Full time

    About the Role: Customer Service Liaison OfficerWe are seeking a highly skilled Customer Service Liaison Officer to join our team. The successful candidate will be responsible for managing the switchboard and front desk of the office, providing exceptional customer service to our clients, and ensuring that all administrative tasks are completed...


  • Johannesburg, Gauteng, South Africa Service Solutions Full time

    **Job Title:** Vehicle Tracking Sales Specialist**Location:** Centurion, Gauteng**Job Type:** Full-time**About Us:**Service Solutions is a leading national tracking company with a strong presence in the Gauteng region. We provide innovative solutions to meet the needs of our clients and are committed to exceptional customer service.**Job Description:**We are...


  • Johannesburg, Gauteng, South Africa Tower Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Operations Specialist to join our team at Tower Group.This is a full-time position with a competitive salary of R250,000 - R300,000 per annum, depending on experience.Key ResponsibilitiesReception DutiesRespond to all incoming calls professionally and direct them to the correct...