Customer Service Delivery Specialist
1 week ago
We are seeking a highly skilled Customer Service Delivery Specialist to join our team at SPEEDAF LOGISTICS SOUTH AFRICA (PTY) LTD.
Key Responsibilities:- To implement Speedaf South Africa standards and procedures in all aspects of customer service delivery.
- To develop and implement service initiatives that enhance the overall customer experience, ensuring timely resolution of complaints and queries.
- To promote awareness of the importance of customer service within the branch, fostering a culture of excellence and professionalism.
- To manage daily customer complaints and ensure prompt and effective resolution, upholding the company's reputation for quality service.
- To provide accurate and relevant information to customers, both internal and external, maintaining confidentiality and discretion when necessary.
- To ensure that the problem shipment report is thoroughly reviewed and addressed by staff on a daily basis, maintaining efficiency and productivity.
- Degree in Business Administration or related field.
- Minimum 2 years' experience in customer service, preferably in logistics industry.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- A competitive salary range: R250,000 - R350,000 per annum.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- Pension fund contribution.
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Service Delivery Specialist
2 months ago
Johannesburg, Gauteng, South Africa beBee Professionals Full timeJob SummaryWe are seeking a Service Delivery Specialist to join our team at beBee Professionals in Johannesburg. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving customer inquiries, and ensuring customer satisfaction.The ideal candidate should have:A Bachelor's degree in Computer...
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Operational Service Delivery Specialist
3 days ago
Johannesburg, Gauteng, South Africa Liberty Group South Africa Full timeJob DescriptionWe are seeking a highly skilled Operational Service Delivery Specialist to join our team at Liberty Group South Africa.About the RoleThis is an exciting opportunity for a results-driven professional to deliver exceptional service to clients and stakeholders in Gauteng, Johannesburg.The successful candidate will be responsible for utilising...
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Customer Service Delivery Coordinator
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Service Delivery Specialist
1 month ago
Johannesburg, Gauteng, South Africa Mirror Images Full timeJob Summary: We are seeking a skilled Service Delivery Specialist to join our team at Mirror Images. As a key member of our corporate services division, you will be responsible for the filing of all corporate divisions service-related documents, ordering spares for engineers, and drafting quotes. Key Responsibilities:- Filing of all corporate divisions...
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Service Delivery Manager
1 month ago
Johannesburg, Gauteng, South Africa Abbott Full timeThe OpportunityWe are seeking a talented Service Delivery Manager to join our Core Diagnostics Division CDx team in South Africa.This role may be based in Gauteng or Cape Town and involves daily travel across the assigned territory in South Africa.As Service Delivery Manager, you will be responsible for managing service delivery for the country, working...
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Service Delivery Manager
2 months ago
Johannesburg, Gauteng, South Africa Abbott Full timeThe OpportunityAbbott's Core Diagnostics Division CDx is seeking a seasoned Service Delivery Manager to lead our Field Service team in South Africa.This role may be based in Gauteng or Cape Town, with daily travel required across the assigned territory.The Technical Service Lead is responsible for managing service delivery, working closely with all Abbott...
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Service Delivery Expert
2 weeks ago
Johannesburg, Gauteng, South Africa NTT Full timeRole Overview\ComponentNTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.\ComponentThe Service Delivery Expert will be accountable for Service Management, focusing on ISP service delivery...
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Client Delivery Specialist
3 weeks ago
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Sales and Customer Service Specialist
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Johannesburg, Gauteng, South Africa Complement Recruitment Full timeComplement Recruitment is seeking a highly skilled Sales and Customer Service Specialist to join their team.Job Summary:We are looking for an experienced Sales and Customer Service Specialist to manage customer orders, provide exceptional customer service, and maintain strong relationships with internal stakeholders.Key Responsibilities:Manage customer...
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Johannesburg, Gauteng, South Africa MTN Full timeAbout the RoleAs a key member of the MTN team, you will be responsible for leading the development and implementation of customer experience strategies that drive business growth and customer satisfaction.Main Responsibilities:Customer Experience Strategy Development: Develop and implement customer experience strategies that align with the company's overall...
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Customer Service Specialist
2 months ago
Johannesburg, Gauteng, South Africa beBee Professionals Full timeJob Title: Customer Service SpecialistJob Summary: BeBee Professionals is seeking a Customer Service Specialist to provide exceptional customer service and technical support to our customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide technical support and solutions to customer...
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ServiceNow Specialist
3 weeks ago
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Expert Service Delivery Strategist
4 weeks ago
Johannesburg, Gauteng, South Africa NTT Full timeAbout the RoleWe are seeking a highly skilled Expert Service Delivery Strategist to join our team. As an Expert Service Delivery Strategist, you will be accountable for Service Management and take responsibility for the delivery of services to one or more of NTT Data's clients.Key ResponsibilitiesEstablish good client relationships and drive productive...
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Customer Service Representative
1 month ago
Johannesburg, Gauteng, South Africa Recruitment Dynamix Full timeWe are seeking a skilled Customer Service Representative to join our team at Recruitment Dynamix. As a Customer Service Representative - Call Centre Specialist, you will be responsible for:Key Responsibilities:Monitors calls for accuracy and data capture.Updates CRM and maintains accurate customer records.Handles customer calls, responding to queries and...
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Customer Service Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa PANalytical (Proprietary) Limited Full timeJob TitleCustomer Service SpecialistAbout the RoleWe are seeking an experienced Customer Service Specialist to join our team in South Africa. This is a unique opportunity to work with complex analytical software systems and provide exceptional customer service.ResponsibilitiesProvide on-site installations, commissioning, routine maintenance, repair,...
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Service Delivery Executive
3 days ago
Johannesburg, Gauteng, South Africa Genesys Full timeGenesys Service Delivery Manager Job DescriptionAbout the Role:We are seeking an experienced Service Delivery Manager to join our Genesys EMEA Customer Success and Services team. As a key member of the team, you will be responsible for the development and execution of our Managed Services offering.The role entails coordinating service delivery, monitoring...
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Senior Service Delivery Manager
4 weeks ago
Johannesburg, Gauteng, South Africa NTT DATA Full timeAbout the RoleWe are seeking an experienced Senior Service Delivery Manager to join our team at NTT DATA. The successful candidate will be responsible for leading the delivery of services to our clients, ensuring exceptional client satisfaction and exceeding service level agreements.Key ResponsibilitiesTo establish strong relationships with clients and...
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Client Delivery Specialist
1 month ago
Johannesburg, Gauteng, South Africa Point Group Full time1. ROLE SUMMARY:The Client Delivery Specialist will coordinate all activities associated with delivering against client objectives/requirements. To take ownership of all delivery details associated with their assigned customers and be the expert in their customer's business through leading the day-to-day customer deliverables.2. KEY RESPONSIBILITIES:•...
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Customer Service Liaison Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa Media24 Full timeAbout the Role:We are seeking a skilled Customer Service Liaison Specialist to join our team at Jonathan Ball Publishers in Denver, Johannesburg.Key Responsibilities:Handle all incoming calls and respond to customer inquiries in a timely and professional mannerProcess customer orders, including domestic and international shipmentsLiaise with internal teams...
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Key Account Manager
3 weeks ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeService Solutions is seeking a highly skilled Key Account Manager - Logistics Specialist to join our team in Denver. The ideal candidate will have 3-5 years of experience in sales and account management, with a proven track record of success in a service industry.Job SummaryThe Key Account Manager - Logistics Specialist will be responsible for developing and...