Customer Service Liaison Officer

1 day ago


Johannesburg, Gauteng, South Africa Placement Point (Pty) Ltd Full time
Job Description: Reception and Customer Services Specialist

We are seeking a highly skilled Reception and Customer Services Specialist to join our team. The successful candidate will be responsible for managing the switchboard and front desk of the office, providing exceptional customer service to our clients, and ensuring that all administrative tasks are completed efficiently.

Key Responsibilities:
• Provide excellent customer service to clients via phone, email, and face-to-face interactions.
• Manage quotations, COD orders, courier services, customer queries, backorders, goods returned, complaints, and credit requests.
• Maintain the company's Safety, Housekeeping, and Quality Standards.
• Document telephone orders onto an Order Form.
• Check all fax, internet, and E Mail orders and print them out.
• Capture all orders into Macola accurately and ensure that the prices are as per the approved pricelist for that customer.
• Reconcile EPS, Surgitrack, and Orderwise orders from Macola to the systems.
• Prepare monthly reports.

Requirements:
• Matric (Grade 12)
• Minimum of 5 years' experience, with at least 2 years in a similar position.
• Excellent communication and interpersonal skills.
• Organizational skills with the ability to perform multiple tasks simultaneously.
• Proficient in MS Office (Outlook, Excel).

Estimated Salary: R 230,000 - R 330,000 per annum.

  • Johannesburg, Gauteng, South Africa AJ Personnel Full time

    Job DescriptionWe are seeking a skilled Liaison Officer - Customer Services to join our team at AJ Personnel.About the Role:This is a challenging opportunity for a customer-focused individual with strong communication and problem-solving skills to work closely with clients and internal departments to deliver exceptional service.The successful candidate will...

  • Liaison Officer

    16 hours ago


    Johannesburg, Gauteng, South Africa AJ Personnel Full time

    Job OverviewWe are seeking a highly motivated Client Relations Specialist to join our team at AJ Personnel.About the Role:This is an excellent opportunity for a results-driven individual with excellent communication and interpersonal skills to build strong relationships with clients and drive business growth.The successful candidate will have a proven track...


  • Johannesburg, Gauteng, South Africa AJ Personnel Full time

    AJ Personnel is a leading recruitment agency dedicated to connecting top talent with exciting job opportunities.We are currently seeking an experienced Customer Service Liaison Officer to join our team.About the Role:This is an excellent opportunity for a highly motivated and customer-focused individual to work in a dynamic environment. As a Customer Service...


  • Johannesburg, Gauteng, South Africa AJ Personnel Full time

    Key Responsibilities:Maintain a thorough understanding of AJ Personnel’s products and services.Serve as the primary point of contact for Clients, addressing inquiries and resolving issues.Collaborate with various departments to facilitate Client requests and provide support.Requirements:Grade 12 or equivalent.3 – 4 Years previous experience in a similar...


  • Johannesburg, Gauteng, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    We are seeking a skilled Senior Customer Liaison Officer to lead our CRM department in the Warehouse and Logistics Services.Key Responsibilities:Ensure a consistent, transparent, and high-quality management, administration, communication, coordination, and delivery for the CRM department.Take ownership of end-to-end delivery of key strategic reports and be...


  • Johannesburg, Gauteng, South Africa MPRTC Full time

    Job DescriptionWe are seeking a highly skilled Candidate to fill the role of Customer Service Liaison. As a key member of our team, you will be responsible for providing exceptional customer service and support to internal and external stakeholders.Key Responsibilities: Provide timely and effective responses to customer inquiries via various communication...


  • Johannesburg, Gauteng, South Africa Lionheart Marketing Full time

    We are seeking a skilled Customer Service Liaison to join our team at Lionheart Marketing. This is an exciting opportunity for individuals who excel in problem-solving, communication, and customer satisfaction.Our company values young individuals with strong interpersonal skills, excellent verbal and written communication abilities, and a passion for...


  • Johannesburg, Gauteng, South Africa Edge Executives Full time

    At Edge Executives, we are seeking a highly skilled and motivated Customer Service Liaison Coordinator to join our team.The ideal candidate will have a completed qualification and be looking to take on an entry-level role that offers great exposure in customer service.Key Responsibilities:To handle all incoming calls in a professional manner, ensuring...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    About the RoleWe are seeking a highly skilled Customer Service Liaison Specialist to join our client on a contractual basis.Job DescriptionThe ideal candidate will have previous experience in customer service or call centre environments, with excellent communication skills and the ability to work effectively in a fast-paced setting.Previous experience in...


  • Johannesburg, Gauteng, South Africa MPRTC Full time

    MPRTC seeks a highly skilled Customer Service Liaison to join our team. As a key member of our operations, you will play a vital role in providing exceptional customer service and support to our manufacturing clients.About the RoleThis is a full-time position that requires strong communication and interpersonal skills to interact effectively with both...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking an adaptable and highly motivated individual to join our international online driver platform client in Johannesburg as a Sales and Customer Liaison Specialist. This 12-month contract offers a unique opportunity to work in a fast-paced environment and develop strong cold calling and customer service skills.The ideal candidate will be...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Isilumko Staffing is a leading brewery company renowned for its exceptional beers and commitment to customer satisfaction.We're seeking dedicated individuals to join our dynamic team as Customer Service Call Centre Representatives in an ad hoc capacity.**Position Overview:**As a Customer Service Call Centre Liaison, you will be a crucial part of our customer...


  • Johannesburg, Gauteng, South Africa ICT Engage Full time

    Job DescriptionWe are seeking a highly skilled Receptionist and Front Line Support to join our team at ICT Engage. As the first point of contact, you will be responsible for coordinating front-desk activities, managing correspondence, and handling phone calls.The ideal candidate will possess excellent stress management skills, strong multitasking abilities,...


  • Johannesburg, Gauteng, South Africa Placement Point (Pty) Ltd Full time

    About the Role: Customer Service Liaison OfficerWe are seeking a highly skilled Customer Service Liaison Officer to join our team. The successful candidate will be responsible for managing the switchboard and front desk of the office, providing exceptional customer service to our clients, and ensuring that all administrative tasks are completed...


  • Johannesburg, Gauteng, South Africa Edge Executives Full time

    Job DescriptionAt Edge Executives, we are seeking an exceptional Client Liaison Officer to join our team. As a key member of our corporate support team, you will be responsible for delivering exceptional customer service and administrative support.Responsibilities:Provide excellent telephone communication skills to handle customer inquiries and concerns in a...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking a skilled Customer Service Consultant to join our client on a contractual basis.The ideal candidate will possess previous experience in customer service or call centre environments and be proficient in computer software.Key requirements include:Proven track record of delivering exceptional customer service.Ability to work on an ad-hoc basis,...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Business Liaison OfficerAre you a marketing professional with a passion for driving impactful campaigns and managing brand strategy? Our client, Isilumko Staffing, is seeking a dynamic Business Liaison Officer to spearhead our marketing initiatives and enhance our brand presence.As a Business Liaison Officer, you will be at the forefront of developing and...


  • Johannesburg, Gauteng, South Africa Cletech Recruitment Full time

    Job Description for Customer Care RepresentativeCletech Recruitment is seeking a highly organized and detail-oriented Customer Care Representative to join our team.Key Responsibilities:Process customer orders in a timely and accurate manner, including bundling and consignment orders, free of charge deliveries, returns, and stock deliveries to sales...


  • Johannesburg, Gauteng, South Africa Curiska Full time

    Curiska Financial ServicesWe are seeking a highly skilled Client Services Liaison to join our team at Curiska Financial Services. The ideal candidate will have 2 years of experience in Financial Services, preferably in Wealth Management.About the RoleThis is an excellent opportunity for a dedicated and organized individual to work as part of a highly...


  • Johannesburg, Gauteng, South Africa Idemia Full time

    At IDEMIA, our mission is to make the world safer and more secure through cutting-edge identity technologies. We partner with governments and enterprises in over 180 countries to deliver innovative solutions that simplify and secure various aspects of life.Our teams work across 5 continents and speak 100+ languages, fostering a culture of diversity and...