Customer Service Representative

4 weeks ago


Johannesburg, Gauteng, South Africa Catch Consultants Full time
About the Role

We're seeking a talented Customer Service Agent to join our team at Catch Consulting. As a key member of our customer service team, you'll be responsible for delivering exceptional service to our clients in the telecommunications industry.

Key Responsibilities
  • Provide high-quality customer service to clients via phone, email, and other communication channels.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Work collaboratively with internal teams to ensure seamless service delivery.
  • Meet or exceed performance targets and key performance indicators (KPIs).
Requirements

To be successful in this role, you'll need:

  • A minimum of one year's experience in a customer service or call centre environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong attention to detail and problem-solving skills.
What We Offer

Catch Consulting is a boutique business process outsourcing organisation that prioritises employee development and well-being. As a Customer Service Agent, you'll enjoy:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The chance to work with a diverse range of clients and projects.

We're committed to creating meaningful jobs that provide dignified employment, pay, and development pathways. If you're a motivated and customer-focused individual looking to build a career in customer service, we'd love to hear from you.



  • Johannesburg, Gauteng, South Africa CallForce Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a Customer Service Representative to join our team at CallForce. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Receive and respond to customer inquiries via phone, email, or chatDeal with...


  • Johannesburg, Gauteng, South Africa SPARK Schools Full time

    Customer Service RepresentativeAt SPARK Schools, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Respond to customer...


  • Johannesburg, Gauteng, South Africa Complement Recruitment Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Complement Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key...


  • Johannesburg, Gauteng, South Africa Complement Recruitment Full time

    Job Title: Customer Service RepresentativeComplement Recruitment is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage customer orders and...


  • Johannesburg, Gauteng, South Africa Moladira Skills Full time

    Job Title: Customer Service RepresentativeJob Overview:Moladira Skills is seeking a Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing technical support and customer service to clients via phone, email, or chat, ensuring a positive customer experience.Key...


  • Johannesburg, Gauteng, South Africa Advanced Call Center Technologies Full time

    Customer Service RepresentativeAt Advanced Call Center Technologies, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional...


  • Johannesburg, Gauteng, South Africa Dante Personnel Full time

    Job Summary:As a Customer Service Representative at Dante Personnel, you will be responsible for processing sales orders, ensuring timely invoicing, and dispatching orders within specified deadlines. You will also manage daily order activities, including follow-up and feedback to customers, as well as process quotations and payments.Key...


  • Johannesburg, Gauteng, South Africa Merchants Full time

    Customer Service RepresentativePosition Overview:As a Customer Service Representative at Merchants, you will be the first point of contact for customers, providing exceptional service and resolving issues in a timely and professional manner. We are looking for candidates who are passionate about delivering outstanding customer experiences and committed to...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Key ResponsibilitiesWe are seeking a highly motivated and adaptable individual to join our team as a Customer Service Representative. The ideal candidate will have strong cold calling and customer service experience, as well as a valid driver's license.The successful candidate will be responsible for:Assisting drivers with prospecting and maximizing their...


  • Johannesburg, Gauteng, South Africa Media24 Full time

    Job Title: Customer Service RepresentativeAbout the Role:A dynamic and customer-focused individual is required to join our team as a Customer Service Representative. Based in Johannesburg, this role will involve providing exceptional service to clients, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:* Respond to incoming...


  • Johannesburg, Gauteng, South Africa Unique Personnel Ltd Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our dynamic sales team at Unique Personnel Ltd. As a Customer Service Representative, you will play a vital role in providing exceptional customer service and support to our clients.Key Responsibilities:Provide top-notch customer service...


  • Johannesburg, Gauteng, South Africa Maneshez solutions services Full time

    Job Title: Airport Customer Service RepresentativeWe are seeking highly motivated and friendly individuals to join our team as Airport Customer Service Representatives at Maneshez Solutions Services.


  • Johannesburg, Gauteng, South Africa People Dimension Full time

    Job Overview:We are seeking a skilled Customer Service Representative to join our team at People Dimension.Key Responsibilities:· Provide exceptional customer service to clients via phone and email.· Resolve technical issues and provide solutions to customers.· Collaborate with the IT team to resolve complex technical issues.Requirements:· Matric...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Role OverviewWe are seeking a skilled Customer Service Representative to join our team at Isilumko Staffing.Key ResponsibilitiesProvide excellent customer service to clients.Excellent English communication skills are required.RequirementsMarketing qualification or experience.Clear criminal record.Adaptable and flexible.System orientated.


  • Johannesburg, Gauteng, South Africa beBee Professionals Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at beBee Professionals in Johannesburg. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving customer inquiries, and ensuring customer satisfaction.The ideal candidate should have:A Bachelor's...


  • Johannesburg, Gauteng, South Africa Catch Consultants Full time

    We are seeking a talented Customer Service Representative to join our team at Catch Consultants. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and ensuring our clients receive top-notch support.Key Responsibilities:Provide timely and effective support to customers through various...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking an energetic and well-spoken Customer Service Representative with a proven track record of delivering exceptional service to join our client on an ad-hoc basis.RequirementsMust have a matric certificate.Must have at least 4 years' experience working in a call centre or in customer service.Must be able to upsell and meet sales targets.Must be...


  • Johannesburg, Gauteng, South Africa Merchants Full time

    Position Overview:As a Customer Service Representative for Merchants, you will be a key point of contact for customers, providing exceptional service and support.Purpose of Role:To deliver customer-focused services, inspiring confidence in the ability to handle customer interactions and maintain confidentiality of customer information.Key...


  • Johannesburg, Gauteng, South Africa Cre8work Full time

    **Job Description:**As a skilled Customer Service Representative at Cre8work, you will be responsible for delivering exceptional support to our clients through various communication channels.**Key Responsibilities:**Answering customer inquiries and resolving issues in a professional manner.Providing accurate and timely information to customers regarding our...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Isilumko Staffing. The ideal candidate will have a passion for delivering exceptional customer experiences and a strong background in banking or financial services.Key qualifications and experience include:Matric qualificationNo less than 2 years' experience in customer care,...