Customer Service Representative
2 months ago
We are seeking an energetic and well-spoken Customer Service Representative with a proven track record of delivering exceptional service to join our client on an ad-hoc basis.
Requirements
- Must have a matric certificate.
- Must have at least 4 years' experience working in a call centre or in customer service.
- Must be able to upsell and meet sales targets.
- Must be computer literate and proficient in data capturing.
- Must be well-spoken and able to communicate effectively with customers.
- Must be highly adaptable and able to work in a fast-paced environment.
Key Skills
• Communication
• Computer literacy
• Typing
• Data capturing
• Attention to detail
• Negotiation skills
• Problem-solving
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