Customer Service Representative

4 weeks ago


Johannesburg, Gauteng, South Africa Advanced Call Center Technologies Full time
Customer Service Representative

At Advanced Call Center Technologies, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a prompt and professional manner
  • Provide accurate and timely information to customers regarding their accounts and services
  • Utilize advanced call center technologies to efficiently manage customer interactions
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed productivity and quality standards
Requirements:
  • High school diploma or equivalent required
  • Previous call center experience or customer service background preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity standards
  • Basic computer skills and data entry experience

We offer a competitive compensation package, including opportunities for advancement, flexible schedules, and a positive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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