Customer Service Representative

2 weeks ago


Johannesburg, Gauteng, South Africa Complement Recruitment Full time
Job Title: Customer Service Representative

Complement Recruitment is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Manage customer orders and ensure timely delivery
  • Provide daily communication with customers and sales teams
  • Utilize the transport management system (TMS) to update customer order status
  • Maintain order quality and accuracy
  • Manage walk-in customers and cash sales
  • Advise the PLW team of any stock urgencies
  • Liaise with Credit Controllers regarding delinquent accounts
Requirements:
  • Matric/Grade 12 qualification
  • Sales qualification (Diploma/Degree an advantage)
  • Minimum 3 years working in a manufacturing environment
  • Experience as an internal sales and/or customer service representative
  • Systems: Sage Line 500, MS Excel, Google Slides, TMS, and Google Sheets
  • Excellent communication and written skills
  • Reliable transport
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

Apply now to join our team and take the first step towards a rewarding career in customer service and sales.



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