Customer Service Representative
2 weeks ago
Complement Recruitment is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Manage customer orders and ensure timely delivery
- Provide daily communication with customers and sales teams
- Utilize the transport management system (TMS) to update customer order status
- Maintain order quality and accuracy
- Manage walk-in customers and cash sales
- Advise the PLW team of any stock urgencies
- Liaise with Credit Controllers regarding delinquent accounts
- Matric/Grade 12 qualification
- Sales qualification (Diploma/Degree an advantage)
- Minimum 3 years working in a manufacturing environment
- Experience as an internal sales and/or customer service representative
- Systems: Sage Line 500, MS Excel, Google Slides, TMS, and Google Sheets
- Excellent communication and written skills
- Reliable transport
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
Apply now to join our team and take the first step towards a rewarding career in customer service and sales.
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