Customer Service Representative

2 months ago


Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

We are seeking a highly skilled Customer Service Representative to join our team at Isilumko Staffing. The ideal candidate will have a passion for delivering exceptional customer experiences and a strong background in banking or financial services.

Key qualifications and experience include:

  • Matric qualification
  • No less than 2 years' experience in customer care, inbound call centre or a related field
  • BCom in Banking, Finance, Accounting, Auditing, Investments or Economics
  • Clear credit and criminal records
  • Ability to work flexible shifts, including Saturdays and public holidays

The successful candidate will possess excellent communication, negotiation and objection handling skills, with a strong focus on customer service and relationship building.

Key performance areas will include:

  • Responding to customer credit card queries in a timely and efficient manner
  • Resolving customer queries and concerns
  • Overcoming customer objections and achieving sales targets

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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