Sales Coordinator Team Player
4 days ago
Vivari Hotel and Spa, a serene sanctuary, is revolutionizing the South African travel industry by pioneering medical tourism. We offer leading aesthetic treatments in a luxurious setting, driven by a well-motivated and highly expert team, and innovative medical technology.
We pride ourselves on providing guests with an unparalleled experience in medical tourism, professional cosmetic surgery, and unique hospitality services. Our hotel provides the perfect post-operative setting to rest, recover, and reconnect. We adopt a holistic approach to achieving a harmonious ambience and holistic wellness.
Job DescriptionThe scope of this position involves supporting the achievement of monthly targets by coordinating sales and banqueting site inspections, maintaining good customer relationships, and ensuring client satisfaction.
- Supporting sales efforts, handling administrative duties, sending out quotations timeously, and problem-solving.
- Reporting to the Banqueting Manager, improving the team's productivity by contacting customers for site inspections and providing high-quality support material.
- Handling urgent calls, emails, and messages when the sales manager is unavailable, answering customer queries, informing them of delays, issuing quotes, and scheduling site inspections.
- Following up on quotes, assisting with conversion, and collaborating with other departments for efficient sales, marketing, queries, and events.
- Maintaining online filing systems for sales records, preparing reports, and providing financial information to the finance department.
- Preparing function sheets, coordinating precon and post-events, and making our services attractive to potential customers.
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Sales Team Lead
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