Front Desk Support Specialist

2 weeks ago


Cape Town, Western Cape, South Africa West Coast Personnel Full time

We are seeking a highly skilled and experienced Front Desk Support Specialist to join our team at West Coast Personnel. As the first point of contact for clients, you will be responsible for providing exceptional customer service via phone and email.

Key Responsibilities
  • Act as the primary liaison between clients and our team, addressing inquiries and concerns in a professional and efficient manner.
  • Demonstrate strong written and verbal communication skills, preparing and editing written communications to ensure clarity and professionalism.
  • Assist with day-to-day administrative tasks to maintain a smooth operation of the office, including maintaining organized records and files for easy accessibility.
  • Collaborate with legal professionals to gain insights into the legal field, utilizing Microsoft Excel for basic data entry and reporting.
  • Support in the preparation and submission of visa applications across various categories, ensuring compliance with relevant regulations and guidelines.

Qualifications:

  • Bachelor's degree in a related field preferred, but not essential for candidates with significant relevant experience.
  • 2-3 years of prior experience in a client-facing or administrative role is expected.
  • Proficiency in Microsoft Office applications, particularly Excel (basic data entry and intermediate reporting skills beneficial).

Estimated Salary Range: $45,000 - $60,000 per annum, depending on experience.



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