Travel Experience Coordinator

5 days ago


Johannesburg, Gauteng, South Africa RMV Solution Full time
Job Title: Travel Experience Coordinator

Estimated Salary: $60,000 - $80,000 per year

We are seeking a skilled Travel Experience Coordinator to join our team at RMV Solution. As a key member of our operations team, you will be responsible for planning and arranging travel experiences to southern Africa for international agents.

Key Responsibilities:

  • Evaluate client requirements including interests, needs, and budget constraints
  • Provide timely quotes for all requested services
  • Make reservations for requested services
  • Acknowledge receipt of requests from agents
  • Respond to requests and send written confirmations
  • Organize client files according to company standards
  • Input reservations into Tourplan system
  • Confirm services with suppliers
  • Maintain ongoing communication with agents regarding reservation status, payments, deadlines, and reservation terms
  • Coordinate Meet and Greets when necessary
  • Manage documentation for all reservations

Requirements:

  • High school diploma or equivalent
  • Preferably a qualification in Travel & Tourism
  • Minimum of 5 years of experience working with groups and group series in the tourism sector

Competencies:

  • Proficiency in analyzing detailed group costs and itineraries
  • Familiarity with Tourplan software is advantageous
  • Ability to negotiate availability and rates with suppliers
  • Strong knowledge of South African and regional geography
  • Excellent product and logistical understanding


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