Travel Experience Coordinator
5 days ago
Estimated Salary: $60,000 - $80,000 per year
We are seeking a skilled Travel Experience Coordinator to join our team at RMV Solution. As a key member of our operations team, you will be responsible for planning and arranging travel experiences to southern Africa for international agents.
Key Responsibilities:
- Evaluate client requirements including interests, needs, and budget constraints
- Provide timely quotes for all requested services
- Make reservations for requested services
- Acknowledge receipt of requests from agents
- Respond to requests and send written confirmations
- Organize client files according to company standards
- Input reservations into Tourplan system
- Confirm services with suppliers
- Maintain ongoing communication with agents regarding reservation status, payments, deadlines, and reservation terms
- Coordinate Meet and Greets when necessary
- Manage documentation for all reservations
Requirements:
- High school diploma or equivalent
- Preferably a qualification in Travel & Tourism
- Minimum of 5 years of experience working with groups and group series in the tourism sector
Competencies:
- Proficiency in analyzing detailed group costs and itineraries
- Familiarity with Tourplan software is advantageous
- Ability to negotiate availability and rates with suppliers
- Strong knowledge of South African and regional geography
- Excellent product and logistical understanding
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