Customer Service Representative

1 month ago


KZN and Eastern Cape, South Africa Cosmix Retail PTY Ltd Full time

About the Role:


We are seeking a positive and enthusiastic General Assistant to support our sales operations and provide excellent customer service in our retail environment.


Main Responsibilities:



  • Assist customers with product selection and inquiries in a professional manner.
  • Maintain an organized and visually appealing sales floor, ensuring a great shopping experience for our customers.
  • Process transactions accurately and efficiently, using basic math skills and familiarity with point-of-sale systems.
  • Collaborate with the sales team to meet and exceed sales targets, utilizing strong communication and interpersonal skills.
  • Monitor stock levels and assist in inventory management, providing feedback on customer preferences and trends.

Requirements:



  • Previous experience in a retail or sales environment, preferably in FMCG.
  • Strong communication and interpersonal skills, with a customer-focused mindset and passion for service.
  • Ability to work in a fast-paced, team-oriented environment, with basic math skills and familiarity with point-of-sale systems.
  • Matric + One year sales experience.

About Us:


Cosmix Retail PTY Ltd is a dynamic retail company seeking talented individuals to join our team.



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