Customer Experience Team Lead

Job OverviewA highly skilled Customer Experience Leader is required to guide, oversee, develop, and inspire their team to achieve exceptional results. Key responsibilities include:Key ResponsibilitiesManage team performance and achievement of key performance indicators (KPIs).Leave and absence management, ensuring required resourcing is available as per...

Exciting Opportunity at CallForce in Cape Town, South AfricaAt CallForce, we're passionate about delivering exceptional customer experiences. As a Service Delivery Team Lead, you'll play a vital role in shaping our Human Experience, an award-winning employment experience and company culture. You'll be part of an inaugural class of customer experience...

Job OverviewA senior team manager at Customer Experience People SA Ltd guides and oversees the development of their team, ensuring they achieve goals that contribute to the growth of the department and wider organization. They create an environment that promotes positive communication, encourages team bonding, and drives a culture of high performance.Key...

Job Title: Operations Team Lead - Customer ExperienceEstimated Salary: £45,000 - £55,000 per annumAbout the Role:We are seeking an experienced Operations Team Lead to join our team at WNS Global Services. As a key member of our customer experience team, you will be responsible for leading a team of Senior Associates to create a customer-centric culture...

About Customer Experience People SA LtdWe are a dynamic and forward-thinking organization, committed to delivering exceptional customer experiences. Our team is passionate about building meaningful connections with our customers and employees alike.

We are seeking a highly skilled Strategic Team Lead to drive customer experience excellence within WNS Global Services. As a key member of our leadership team, you will be responsible for leading a team of Senior Associates to deliver exceptional results and drive business growth.Key Responsibilities:People DevelopmentTo engage and support staff to achieve...

About WNS Global ServicesWe are a leading global business process management company dedicated to helping clients enhance their customer experience and achieve operational excellence. Our team of experts works tirelessly to deliver innovative solutions that drive business growth.Job DescriptionAs a Sales Team Lead - Customer Experience Specialist, you will...

We are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...

Job Title: Customer Service Team LeaderJob Summary:We are seeking an experienced Customer Service Team Leader to join our team at Telebest. As a key member of our customer service operations, you will be responsible for leading a team of customer service representatives and ensuring the delivery of exceptional customer experiences.Key Responsibilities:Lead...

About the RoleWe are seeking a skilled Software Engineer to join our team of innovators. As a key member of our engineering team, you will be responsible for building and maintaining scalable applications that meet the needs of our users. Your expertise in software development, combined with your passion for delivering high-quality solutions, will make you a...

Job Overview: We are seeking a highly skilled Strategic Communications Manager to join our team at Customer Experience People SA Ltd. This role will focus on building and leading a strategic communications plan, driving engagement and supporting activity for all colleagues.Key Responsibilities:Tailor and deliver a wide range of impactful communication...

Job Title: Team LeaderYesPlay is undergoing a transformation process in our customer support team, driven by the company's significant growth. We are seeking a strong, determined, and well-organised Team Leader to elevate our support processes and the customer support team as a whole.Key Responsibilities:Analyse gaps and understand possible improvements in...

Job Title: Customer Service Team LeadWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at WNS Global Services. As a key member of our leadership team, you will be responsible for leading a team of customer service representatives to deliver exceptional customer experiences and drive business growth.Key...

Job Title: Customer Service Team LeadJob Summary:We are seeking a highly skilled Customer Service Team Lead to join our team at Allmed Healthcare Professionals. The successful candidate will be responsible for leading a team of customer service representatives, ensuring excellent service delivery and high levels of customer satisfaction.Key...

Job OverviewAt WNS Global Services, we are seeking a highly skilled and experienced Customer Service Team Lead to join our team. This role is responsible for leading, inspiring, and engaging a team of Customer Service Advisors in delivering industry-leading customer service through business KPIs to increase the profitability of the business. The ideal...

Fempower Personnel is seeking a skilled Customer Service Team Lead to join our team.As a key member of our customer service department, you will be responsible for leading a team of German-speaking CSRs and ensuring the delivery of outstanding customer service. This role requires strong leadership and communication skills, as well as the ability to manage...

Job Overview: We are seeking a skilled Operational Communications Specialist to join our team at Customer Experience People SA Ltd. This role will focus on building and leading a strategic communications plan to drive engagement and support activity for all colleagues. The ideal candidate will have a strong background in marketing or a related field, with a...

About OneDayOnly Offers (Pty) LtdWe're a leading South African company known for our daily deals and discounts. Our team is passionate about delivering exceptional customer experiences, and we're looking for a skilled Customer Success Team Lead to join our crew.You'll play a key role in overseeing our customer service team, ensuring they provide top-notch...

About WNS Global ServicesWe are a leading business process management company that aims to deliver exceptional customer service. As a Customer Service Team Lead, you will play a crucial role in achieving this goal.

Job OverviewThe role of Internal Operations Communication Manager sits within a newly created team at Customer Experience People SA Ltd, allowing us to significantly improve the way we engage with our internal teams across South Africa and UK Operations.Key Responsibilities:Tailor and deliver a wide range of impactful communication services, including...