Senior Business Development Manager

2 months ago

Durban, KwaZulu-Natal, South Africa HR Genie Full time
Account Growth Specialist

At HR Genie, we're seeking a highly skilled Account Growth Specialist to join our team. As a Key Account Manager, you will be responsible for developing and maintaining strong, long-term relationships with new and existing clients to drive business growth, ensure client satisfaction, and meet or exceed sales targets.

Key Responsibilities:

  • Build and maintain strong relationships with new and existing clients.
  • Understand the clients' needs, objectives, and challenges.
  • Ensure that clients have all the relevant documentation before the shipment arrives and any additional information that might be required for clearing purposes.
  • Assist the Business Development Manager with Debtors and ensure clients are within their credit limits.
  • Assist the Business Development Manager with internal credit limits of both existing and new clients.
  • Work closely with the team leader to ensure that orders are being processed quickly and efficiently. Communicate issues and problems to the clients.
  • Monitor labeling and special requirements for various orders.
  • Inform the Business Development Manager of any large issues that need their involvement.
  • Assist the Business Development Manager in creating reports for suppliers, giving relevant market feedback on market conditions and brand activations.
  • Work closely with the Business Development Manager on brand development in the market and help identify opportunities for increasing sales revenue.
  • Monitor and assess brand performance and make necessary adjustments to achieve objectives.
  • Ensure shipping and payment terms and conditions are mutually beneficial to both their clients and our client.
  • Manage pricing, discounts, and service level agreements.
  • The market is fast-paced, multi-faceted, and client-sensitive, although sales and being customer-centric is imperative, a very strong and logical administrative grounding is required to perform strategic tasks that are required.
  • The day-to-day pace of the role will require someone who can compartmentalize and filter through tasks quickly but with extreme attention to detail.
  • Address client concerns or issues promptly and effectively.
  • Resolve conflicts or disputes to maintain a positive relationship.
  • Identify root causes and develop preventive strategies.
  • The incumbent requires a decisive and commercial approach to tasks and problem-solving.
  • Stay updated on industry trends and competitive landscape.
  • Provide clients with relevant insights and solutions based on market knowledge.
  • Help the Business Development Manager achieve sales and budget that are set for the markets.
  • Monitor key performance indicators (KPIs) and report on progress regularly.

Requirements:

  • Excellent communication, negotiation, and interpersonal skills.
  • Strategic thinking and problem-solving abilities.
  • Results-oriented with a track record of meeting or exceeding sales targets.
  • Relationship-building skills.
  • Customer-focused mindset.
  • Quick thinking and an ability to think on your feet.
  • Adaptability and resilience.
  • Extreme attention to detail.
  • Self-motivated and goal-driven.
  • Innovative, strategic thinker, and solutions-driven.
  • Technologically savvy.

Qualifications:

  • Bachelor's degree in business.
  • Proven experience in key account management or a similar role.
  • Strong understanding of the company's products, services, and industry.

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