Front Desk Administrator

3 days ago


Stellenbosch, Western Cape, South Africa Medical Skincare Centre Full time

The Medical Skincare Centre is seeking a highly skilled and experienced Front Desk Administrator to join their team. As the first point of contact for patients, this individual will be responsible for welcoming and managing all appointment bookings, as well as handling patient queries face-to-face, telephonically or via email.

Key Responsibilities
  • Manage all appointment bookings and schedules
  • Welcome and greet patients upon arrival
  • Handle patient queries and concerns in a professional and courteous manner
  • Manage patient files and maintain accurate records
  • Assist with billing and financial transactions
  • Perform various administrative tasks as required by the medical staff

In addition to these responsibilities, the successful candidate will possess excellent communication skills, be proficient in office technology and data processing, and have a matric qualification. Higher certification in front desk administration or at least 1 year of work experience would be considered a strong benefit.

The working hours for this position are Monday to Friday, 9:00-18:30, with a total of 45 hours per week. The salary for this role is R 10,000 per month, negotiable based on experience.



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