Hotel Operations Manager

Duties: Direct the full operations of the Hotel Team to ensure that the hotel achieves its financial objectives.Ensures world-class personalised service is delivered to the guests, in allocations, by affectively directing the Hotel Teams on all matters impacting the guest experience.Operate in conjunction with Sales, Finance, HR and Marketing functions to...

POSITION TITLE :RESERVATIONMANAGER : Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. RESERVATION MANAGER DUTIES AND RESPONSIBILITIES - Having knowledge of entire Reservation Procedure according to...

**Area**: Franscchoek, Cape Town **Experience and Skills**: - Minimum of 3- 5 years Assistant Hotel Management or Senior Duty management experience within a Hotel industry - Tertiary qualification in Hospitality or Hotel Management beneficial - Advanced computer skills including MS Office, including Gmail and internet. - Valid drivers Licence **Duties &...

Four Star Boutique Hotel with conference facilities on a Wine Estate is looking for a hotel and conferencing manager.

Head ChefSt Helena Bay Hotel is seeking a talented and experienced Head Chef to lead its culinary team.As Head Chef, you will be responsible for overseeing the kitchen's daily operations, including menu planning, food preparation, cooking, and plating.You will also be expected to manage kitchen staff, maintain inventory, ensure food safety and cleanliness...

Brief: Valor Hospitality Partners is recruiting on behalf of our client, a prestigious wine estate in Stellenbosch, for an experienced and qualified Assistant Hotel Accountant. - assistant accountant Detail: **Requirements**: - Relevant financial qualifications. - Working experience with OPERA, excellent. - MS OFFICE skills, and any accounting packages. -...

Responsibilities: - Oversee all operations on site. - Respond to guest and tenant inquiries and resolve issues and complaints in a timely, friendly and efficient manner; - Monitor lobby traffic and adjust staffing accordingly; - Obtain all necessary information when taking room reservations and follow the rate-quoting scenario; - Fully comprehend and be...

Head ChefWe are seeking a highly skilled and experienced Head Chef to join our team at St Helena Bay Hotel.As Head Chef, you will be responsible for overseeing the kitchen's daily operations, including menu planning, food preparation, cooking, and plating.You will also be expected to manage kitchen staff, maintain inventory, ensure food safety and...

Head ChefWe are looking for a highly skilled and experienced Head Chef to join our team at St Helena Bay Hotel.As Head Chef, you will be responsible for overseeing the day-to-day operations of the kitchen, including menu planning, food preparation, cooking, and plating.You will also be expected to manage kitchen staff, maintain inventory, ensure food safety...

As our hotel receptionist, you’ll be the first point of contact for all guests. The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable about our policies, offerings, and amenities to ensure guests enjoy their stay with us. In addition to providing excellent customer service, the hotel receptionist will help with...

**Duties and Responsibilities** - Answering incoming calls - Directs calls to guestrooms, staff or departments through switchboard system - Places outgoing calls - Takes and distributes messages for guests, staff and departments - Know what action to take if an emergency call is requested or received - Ensure that all company policies, procedures & standard...

Company OverviewThe ProDevelopment Group is a leading provider of hospitality services, dedicated to delivering exceptional guest experiences.

**JOB SUMMARY** Reservationists are front line professionals who facilitate the promotion, sales and booking of the hotel's products and services. They must have excellent communication and customer service skills. They are responsible for ensuring a seamless reservations process from start to end. **DUTIES & RESPONSIBILITIES** - Making reservations for...

The duty manager reports into the relevant department heads on any particular shift. He or she is the liaison between all departments, namely: Food and Beverage, Accommodation, and Front of House. The duty manager needs to have an overall understanding of all of the above in order to be able to fill in as required for any staff member who is not available...

An exciting opportunity has opened for a vibrant, energetic, and experienced F&B Coordinator who will be mainly responsible for managing all Restaurant bookings and events ensuring that every one of our guests receive personalised attention every time. **Key responsibilities will include**: 1. Delighting our guests by offering trendsetting and innovative...

About the Role:We are seeking an experienced Front Office Manager to lead our front desk and concierge teams in delivering exceptional guest experiences and driving revenue growth. As a key member of our hotel operations team, you will be responsible for overseeing the front desk, coordinating with other departments, and managing technology and property...

**DUTIES & RESPONSIBILITES** - Ensure that all company policies, procedures & SOPs are adhered to - Attend HOD briefings - Responsible for supervision of front-office staff, porters, butlers - Maximises the average room occupancy & average room rate achieved - Maintains excellent relationships with guests to ensure that guest satisfaction is established &...

Job DescriptionWe are seeking an experienced Front Office Manager to oversee the smooth operation of our luxury hotel's front desk. Key responsibilities include ensuring a warm welcome to all guests, anticipating their needs, and delivering tailored services.

**DUTIES & RESPONSIBILITES** - Ensure that all company policies, procedures & SOPs are adhered to - Assists Front Office Manager in processing of the reception procedure using the appropriate systems and procedures as supplied - Record, process & file all information relating to in-house guests - Maintains the appearance of the Front Office Department with...

**Job Duties/Responsibilities will include**: Manages and actions the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional, and efficient manner. Achieving customer satisfaction and room revenue goals while taking guests through the booking process. Responds to communications from guests, travel agents,...