Customer Retention Strategist

TalentCru is looking for a Customer Success and Retention Lead to join their team. This is an exciting opportunity to build your career in customer success and retention.About the CompanyTalentCru is a reputable company that provides innovative solutions to the telecommunication industry. We are committed to delivering exceptional results and exceeding...

TalentCru: Retention and Preservation DirectorWe are seeking a highly experienced Retention and Preservation Director to lead our newly formed retention and preservation department in the telecommunication industry. This is a unique opportunity to drive customer success and build a high-performing team.Key responsibilities include establishing and managing...

TalentCru is hiring a Retentions and Business Growth Specialist to drive customer success and retention. If you have a passion for building relationships and driving business growth, we want to hear from you!About the CompanyTalentCru is a dynamic company that provides innovative solutions to the telecommunication industry. We are committed to excellence and...

About the Position:We are seeking a talented Sales and Marketing Strategist to join our team at Alinta Tech Solutions. As a Sales and Marketing Strategist, you will be responsible for developing and implementing strategies aligned with company objectives, planning and managing personal business portfolio/territory/business according to an agreed market...

Job Title: Chief Operations StrategistWe are seeking an experienced Senior Operations Leader to join our team at Bright City Talent as a Chief Operations Strategist.About the RoleThis is a senior-level position responsible for overseeing and developing effective operations strategies across Finance, Supply Chain, and Human Resources.Key...

At Jordan HR, we are seeking a highly skilled Dermatology Brand Strategist to join our team.We offer a competitive salary of $120,000 - $180,000 per annum, depending on experience.Job DescriptionThe successful candidate will be responsible for developing and implementing brand strategies and tactics that drive business growth in the dermatology sector. This...

At Alinta Tech Solutions, we are seeking a seasoned sales professional to spearhead our ID product sales division. As a Digital Sales Strategist, you will be responsible for driving growth and market share for our ID products, including Commercial TVs, Monitors, Signage, and LEDs.With a strong focus on strategic planning and target achievement, you will...

Job Description:We are seeking a skilled Chief Proposal Strategist to join our team at IOCO. In this role, you will be responsible for managing bids, tenders, and proposals to win new business.You will work closely with internal teams, orchestrating the creation of responses as the 'Bid Project Manager', ensuring compliance with customer, business, and...

Job Description:The Chief Operations Strategist reports to the Managing Director and will have overall responsibility for Bright City Talent's effective operations including Finance, Supply Chain and Human Resources.Key Responsibilities:Supply Chain OperationsDevelop and execute supply chain strategies to optimize procurement, production, and distribution...

Unlock Business Growth with Decision Inc.About the RoleWe are seeking an experienced Digital Transformation Sales Strategist to drive business growth in our Digital Transformation sector. As a key member of our sales team, you will lead and mentor a high-performing team to achieve revenue targets.The ideal candidate has a deep understanding of digital...

TalentCru: Lead Collections SpecialistWe are seeking a highly experienced Lead Collections Specialist to join our team in the telecommunication industry. This is an excellent opportunity to leverage your skills and expertise in collections management to drive customer success and growth.Key responsibilities include managing collections processes from start...

TalentCru is looking for a Strategic Collections Manager to join their team. This is an excellent opportunity to build your career in retention and collections management.About the RoleWe are seeking an experienced professional with a strong background in retention and collections management to lead our newly formed retention and preservation department. The...

At Gijima Holdings, we are seeking an exceptional Solutions Architect to drive our company's growth and success. This role is a critical part of our team, responsible for delivering cutting-edge solutions that meet and exceed customer expectations.

Company OverviewJordan HR is a leading human resources consulting firm with expertise in pharmaceutical industry recruitment.Salary Range: $120,000 - $180,000 per yearJob Description:We are seeking an experienced Brand Manager for our client, a major pharmaceutical company. The successful candidate will be responsible for developing and executing brand...

About HR GenieHR Genie is a dynamic organization seeking an exceptional professional to take on the role of Senior Commercial Director for our Southern Africa region.Job Summary:We are looking for a highly skilled and experienced commercial leader to develop and implement a robust business development and sales strategy for the region. As Senior Commercial...

At Autorecruit, we are seeking a highly skilled Production Operations Director to oversee our auto service unit.About the RoleThe ideal candidate will have extensive experience in managing production operations, with a strong focus on quality standards and customer satisfaction.Key ResponsibilitiesOversee daily operations of the auto service unit, ensuring...

About the RoleWe are seeking an experienced Sales Development Manager to join our team at Staff Solutions Recruitment. The successful candidate will be responsible for driving sales growth and expanding our client base in the food and beverage industry.Key ResponsibilitiesMarket Research: Conduct market research to identify opportunities for new business...

At HR Genie, we are seeking a highly accomplished Strategic Sales Leader to drive commercial growth in the Southern Africa region. This role presents an exceptional opportunity for a results-driven professional to take on the challenge of developing and implementing a robust business development and sales strategy.About the Role:We require a seasoned sales...

Our client in the telecommunication industry is looking for a Retentions and Collections Lead, this is a great opportunity to Build Your Dream Team Lead Retention and Collections and Drive Customer Success!" This individual will be responsible for establishing and managing our newly formed retention and preservation department, developing and executing...

Job Introduction **Client Retention Manager** G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Client Retention Manager based at our G4S Deposita Head Office in Midrand. The position holder is responsible for creating and executing the Retention plan and manages operations to deliver revenue, increase...

Hey! We're ikeja, always with a lowercase "i." We're a home-grown tech company that builds tools and services enabling affordable internet access to Ekasi. ikeja exists to eliminate the financial barrier to true unlimited internet access for those in the townships of South Africa while providing the best possible customer service and experience. ikeja has a...

**Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2** Reporting to: Customer Service Retention Supervisor Overall Purpose of the Job: Support and provide superior service to internal and external customers cancel. **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service...

**(Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2** **Reporting to**: Customer Service Retention Supervisor **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience...

**Who are we?** - Minimum Qualification Required- Grade 12/Standard 10/NQF 4 - Relevant RE qualification - FAIS Fit and proper or more than 2 years under supervision period left - Minimum Experience- At least 2 years of experience in call center STI personal lines - Personal lines retention experience will be advantageous - Excellent Knowledge of MiWay’s...

**Who are we?** - Minimum Qualification Required- Grade 12/Standard 10/NQF 4 - RE 5 and Relevant FAIS Fit and proper or more than 2 years under supervision period left - Minimum Experience- At least 2 years of experience in call center STI personal lines - Personal lines retention experience will be advantageous - Deliverables include, but will not be...

2years - Communicate with clients who have indicated an intention to cancel their insurance with a view to retaining these clients - Analyse clients portfolio in terms of loss ratio, rate etc to assess whether client can be retained within the retention guidelines - Timeous completion of any accompanying transaction whether by computer or otherwise...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI’s is achieved at all times. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy...

**Key Performance Area**: - Credit control - Maintaining and building client relationships - Thorough knowledge of products - Retention of current client portfolio - Multiclaimant action **Minimum Requirements**: - Matric/Senior Certificate - FAIS Compliant essential (minimum of 30 credits prior to 2009 or full FAIS qualification) - Computer literate [MS...

**Who are we?** - Minimum Qualification Required- Grade 12/Standard 10/NQF 4 - Relevant FAIS and RE qualification - Minimum Experience- At least 2 years of experience in call center STI personal lines - Personal lines retention experience will be advantageous - Deliverables include, but will not be limited to- Motivation from your team manager. - Grade 12/...

**Who are we?** - Minimum Qualification Required- Grade 12 qualification/ NQF4/Standard 10 - Relevant FIAS and RE Qualifications - Minimum Experience- At least 2 years of experience in call center STI personal lines - Personal lines retention experience will be advantageous - Deliverables include, but will not be limited to- Motivation from your team...

**Job Title / Role: Creative Strategist** **Organization: SIEMENS AG** **Location: Midrand, South Africa** **Reporting Manager: Market Communications Manager** **The Business** As a focused technology company, we aim to play a constructive role in Africa’s success story. By combining the real and the digital worlds we help customers to meet the great...

**Reporting to**: Customer Service Retention Supervisor **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle...

SynergERP is a well-established technology solutions provider and an award-winning Sage reseller. We pride ourselves on delivering advanced Business Management & Human Capital solutions that empower businesses to maintain a steady growth rate. We partner with our clients on their digital journey, helping them to achieve financial and operational excellence...

**Job Context**: Servest Office Services, a business unit of the Servest Group has a vacancy for a Customer Relationship Manager. The role will lead a team of Key Account Managers and Quality Controllers with the objective to build and maintain mutually beneficial, sustainable, and profitable client relationships. The duties include the retention of...

**Overall Purpose of the Job**: To effectively manage the Client Services Department in terms of Client Liaison, Client Communications, Client Retention and administration. Dealing with client complaints/queries and management of staff. **Minimum Qualifications and Experience**: - Tertiary qualification an advantage - Relevant experience, and proven track...

**Role Purpose** Service Management (SM) is a customer facing function in the customer services arena. The SM is the single point of contact for all customer issues and are to facilitate delivery, service management and retention of contracted services. This is a senior role to manage complex high end and spend customers R1 000 000 mil MRC and up. This is a...

**JOB PURPOSE** To implement a robust customer value proposition for company through research on customer insights, industry trends and competitors. To identify opportunities to improve the customer value proposition and customer experience. To subsequently use the insights gained to develop customer centric solutions for those opportunities in...

**Role Purpose** The Customer Operations Manager (COM) of Strategic Accounts is a leadership position responsible for overseeing and managing the operational aspects of the company's key customer accounts. The Customer Operations Manager must ensure that operations are efficient, cost-effective, and meet quality standards. **Role Description** Customer...