Customer Service Manager

Company DescriptionLGC Standards is a division of LGC Group, the UK's designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the...

Get AI-powered advice on this job and more exclusive features.Company DescriptionLGC Standards is a division of LGC Group, the UK's designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than...

Coca-Cola Beverages South Africa (CCBSA) is seeking a skilled Freight Management Coordinator to enhance customer service levels in our Logistics department. Based in Midrand, this role involves managing internal and external factors that influence logistics customer service offering.Key Responsibilities:To effectively manage and monitor delivery schedules to...

. **Position: Customer Service Lead** **Based: Midrand, South Africa** Reporting to Senior Supply Chain Manager you will be responsible for managing sales order processing for an assigned portfolio of accounts, maintaining the highest possible service levels while keeping costs to a minimum. **MAIN RESPONSIBILITIES** - Management of timely and within...

Job description We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

About The RoleWe are seeking a skilled professional to assist with administrative duties and maintain optimal operational functioning within our customer service department.Main AccountabilitiesAssist in calculating the required headcount figure based on forecasted call volumes, average handling time and shrinkageComplete agents' schedules within agreed...

Datacentrix is a cutting-edge IT solutions provider seeking a skilled First Line Support Engineer to drive exceptional customer service.Job Summary:The successful candidate will be responsible for providing timely and effective support to customers, resolving issues efficiently and effectively.Key Requirements include MCSE certification, previous experience...

We are seeking a highly motivated and detail-oriented Customer Service Professional to join our team at LGC Group. In this role, you will be responsible for providing exceptional customer service and support to internal and external customers.Key Responsibilities:To ensure that all customer inquiries and requests are handled promptly and efficiently.To...

**Vacancy: Customer Services Administrator** **Region: Midrand** **Reporting to: Commercial Contact Centre Manager** **Overall purpose of the Job**: **Minimum qualifications and experience**: - Matric qualification or equivalent - Computer Literate (MS Office, advanced Excel, PowerPoint, MS Teams) - Professional and well presented - Ability to work well...

**Overall Purpose of the job**: The successful incumbent will be responsible to assist with processing and maintaining all administrative duties to ensure optimal operational functioning within the Commercial department. **Minimum qualifications and experience**: - Matric - A minimum of 2 years customer service experience - At least 2 years administration...

Job ResponsibilitiesCommunicate successfully with Customers (both internal and external) via the appropriate media, being telephone, email or fax.Learn and understand the importance of the company's products and services and apply empathy to situations/discussions with the Customers to recognize the potential impact of their actions on people's health and...

**Position**: Customer Service Support Lead **Based**: Midrand, South Africa Reporting to Supply Planner you will be responsible for managing sales order processing for an assigned portfolio of accounts, maintaining the highest possible service levels while keeping costs to a minimum. **MAIN RESPONSIBILITIES**: Process orders to ensure timely and correct...

**Position: Customer Service Support Lead**: **Based: Midrand, South Africa** Reporting to Supply Planner you will be responsible for managing sales order processing for an assigned portfolio of accounts, maintaining the highest possible service levels while keeping costs to a minimum. **MAIN RESPONSIBILITIES**: - Process orders to ensure timely and...

Job OverviewWe are seeking a skilled Customer Service Representative to join our team in Midrand. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our internal and external customers.You will be the first point of contact for customers, handling queries, resolving issues, and providing...

Role Purpose Management and servicing of direct personal lines insurance 55 plus client portfolios whilst ensuring a balance between the company's business priorities including growth and client retention whilst adhering to the insurance needs of clients, in conjunction with Financial Services Regulations. Experience and Qualifications - 3 Years'...

The Role: **Job Title**: Customer Service Consultant â?? Level 1 **Job Location**: Midrand **Cost Centre**: BMW **Agreement Type**: Contract  **OVERALL PURPOSE OF JOB**: Skills and Experience: **Main Responsibilities (including but not limited to)**: - Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers...

Gauteng , Midrand (Market related) A well-known and established International Food Manufacturing Company requires the above to manage sales order processing for an assigned portfolio of accounts, maintaining the highest possible service levels while keeping costs to a minimum. **Minimum requirements for the role**: - Previous experience having worked...

**Reporting to**: Contact and Monitoring Centre Manager - Inland **Overall Purpose of the Job**: To effectively manage a level 1 Inbound team in the CCC (Customer Contact Centre). This would include ensuring effective Client Communications, Client service, and administration. Daily management of level 1 inbound team to achieve overall company objectives,...

**We are a private dealership in Midrand looking for a well-presented lady that can communicate well with customers at the front desk.** **Able to speak Afrikaans** **Strong admin skills** **drivers license** **some sales experience** Ability to commute/relocate: - Midrand, Gauteng: Reliably commute or planning to relocate before starting work...

**Company Description** You will be responsible for producing quotations and entering them into our internal systems, predominantly for existing customers. This also involves follow-up of quotations raised to increase conversion to order outcomes, as well as raising of new customer enquiries to the relevant Sales Team. The required outcome is continuity of...