Strategic Collections Manager
2 days ago
TalentCru is looking for a Strategic Collections Manager to join their team. This is an excellent opportunity to build your career in retention and collections management.
About the RoleWe are seeking an experienced professional with a strong background in retention and collections management to lead our newly formed retention and preservation department. The ideal candidate will have 8 years of proven experience in a retention and collections environment, preferably within the financial services or insurance industry.
The successful candidate will be responsible for developing and executing effective strategies to optimize customer retention and manage collections processes from start to finish. Key responsibilities include:
- Establishing and leading the retention and preservation department within Life and Funeral Operations
- Developing departmental goals, strategies, and operational plans aligned with business objectives
- Designing and implementing effective collection strategies to improve retention rates
The estimated salary for this role is $120,000 per year.
This is a 12-month contract.
RequirementsTo be successful in this role, you will need to have:
- A Matric qualification and relevant tertiary qualification (e.g., Business Administration, Finance)
- At least 8 years of proven experience in a retention and collections environment
- Minimum of 2 years in a leadership or managerial role
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