Client Service Administrator

1 month ago


Claremont, Western Cape, South Africa Status Staffing Full time

About the Role

Status Staffing is seeking a skilled Client Contact Centre Service Administrator to join our team. In this role, you will be responsible for delivering exceptional customer service to our clients, resolving queries and concerns in a timely and professional manner.

Key Responsibilities

  • Respond to and resolve client queries and concerns via phone, email, and other communication channels
  • Log and manage client interactions in a CRM system
  • Provide accurate and timely information to clients regarding their policies and claims
  • Work collaboratively with internal teams to resolve client issues
  • Meet quality and productivity standards

Requirements

  • 2+ years of experience in a customer-facing role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in Microsoft Office, particularly Excel and Word

What We Offer

Status Staffing offers a competitive salary and benefits package, as well as opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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