Administrator
2 months ago
Section 1. Job Purpose
To manage all courier claims for the business by following the carriers claim procedures and to supply all data to enable a claim to be successful.
To check all courier invoices to ensure we are being charged correctly and that each product is going via the correct courier.
Report and raising of no scans within 48 hours of dispatch, whilst co-ordinating with the UK warehouse to ensure it has been dispatched from the facility.
Raise claims to our 3PL providers for services completed out of the agreed time scales or loss of product.
To manage all returns checking back from customers to release payment.
Report on warehouse miss picks and complete all KPI data sheets.
Support with other additional administration tasks as the business requires
Section 2. Job Responsibilities
To record and report all waste within the supply chain and support in providing the relevant information to recoup as much cost back from carriers due to poor service or lost goods.
Section 3. Skills and Qualifications
- Punctual and reliable
- Ideally an understanding of UK carriers and how claims procedures work.
Section 4. Essential Attributes
- Written and verbal English is essential.
- Accurate and an eye for detail.
- Excellent team player
- Excel knowledge and daily use in previous role.
**Job Types**: Full-time, Permanent
**Experience**:
- Administrative office procedures, practices and equipment: 1 year (preferred)
Ability to Commute:
- Claremont, Western Cape (required)
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