Current jobs related to Client Experience Manager - Johannesburg, Gauteng - Sanlam Limited

  • Client Experience Manager

    7 days ago

    Johannesburg, Gauteng, South Africa Somewhere Full time

    We're seeking a highly skilled and motivated Client Service Coordinator to join our team at Somewhere.This is an exciting opportunity to work with a talented team of professionals who are dedicated to helping individuals advance their careers.Key Responsibilities:Manage client communications across various channels, ensuring responsive and high-quality...

  • Client Experience Manager

    7 days ago

    Johannesburg, Gauteng, South Africa Reflex Full time

    About ReflexWe are a distinguished provider of Information and Communication Technology (ICT) solutions, specialising in delivering innovative ICT solutions across various industries.Our portfolio of ICT solutions spans various industries, from Fibre Network Operators (FNO) to Internet Service Providers (ISPs), and those looking for comprehensive Managed...

  • Client Experience Manager

    6 days ago

    Johannesburg, Gauteng, South Africa Somewhere Full time

    About the Ideal CandidateWe are seeking a highly motivated and organized individual with excellent communication skills and a passion for delivering exceptional client experiences.The ideal candidate will have a strong background in customer service, sales, or marketing, and be able to demonstrate a proven track record of success in building and maintaining...

  • Client Onboarding Experience Manager

    50 minutes ago

    Johannesburg, Gauteng, South Africa Meltwater Group Full time

    Meltwater is seeking a skilled Client Onboarding Experience Manager to join our team. As a key member of our implementation team, you will be responsible for delivering exceptional onboarding experiences for our clients. This involves working closely with cross-functional teams to configure applications, provide customized training, and ensure efficient...

  • Client Experience Champion

    4 days ago

    Johannesburg, Gauteng, South Africa Gruppe Louis Vuitton Full time

    About This OpportunityThis is an exciting opportunity for a seasoned retail professional to join our Gruppe Louis Vuitton team in Johannesburg as a Team Manager. You will be responsible for leading a high-performing team, driving sales growth, and delivering exceptional Client experiences.Key ResponsibilitiesTeam Management: Lead and motivate a...

  • Client Experience Lead

    12 hours ago

    Johannesburg, Gauteng, South Africa Publicis Groupe Full time

    RequirementsMinimum 5 years of experience in account management, preferably in the automotive industry.Proven track record of driving client partnerships and achieving business growth.Excellent communication and project management skills.Able to work in a fast-paced environment and prioritize multiple tasks effectively.

  • Senior Manager, Client Experience and Retention

    7 days ago

    Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    Role DescriptionThe Senior Manager, Client Experience and Retention is responsible for leading the development and implementation of strategies to enhance client experience and retention. The successful candidate will have significant experience in client coverage and sales within the financial services industry.Key Responsibilities:Leading the development...

  • Client Experience Manager

    7 days ago

    Johannesburg, Gauteng, South Africa Callforce Full time

    About CallforceWe are a company committed to crafting the future of contact centre solutions, focusing on creating impactful careers that propel growth and profitability.Job DescriptionThis role involves delivering superior customer service across various platforms, including face-to-face, telephonic, internal, and external interactions. The primary aim is...

  • Client Experience Leader

    7 days ago

    Johannesburg, Gauteng, South Africa Reunert Limited Full time

    Job Description:We are seeking a highly skilled Client Experience Manager to join our team at Reunert Limited.About the Role:The successful candidate will be responsible for managing the service delivery to customers in a seamless manner, meeting and exceeding customer expectations in an efficient and cost-effective manner. This includes overseeing projects...

  • Operations and Client Experience Lead

    7 days ago

    Johannesburg, Gauteng, South Africa Reunert Limited Full time

    About the RoleThis is an exciting opportunity for an experienced Customer Service Delivery Manager to join our team in Johannesburg. The successful candidate will have a strong background in service delivery, with a proven track record of managing complex operations and client relationships.Key ResponsibilitiesManage the delivery of services to clients in a...

  • Client Experience Specialist Advisor

    7 days ago

    Johannesburg, Gauteng, South Africa PPS Recruitment Full time

    Job OverviewWe are seeking a highly skilled Client Experience Specialist to join our team at PPS Recruitment. The ideal candidate will have a strong background in client services, with the ability to deliver exceptional service experiences and build long-lasting relationships with clients.The successful candidate will be responsible for providing service...

  • Cloud23 IT Recruitment Expert

    7 days ago

    Johannesburg, Gauteng, South Africa Cloud23 - Experience Excellence Full time

    **About Us**Cloud23 - Experience Excellence is a pioneering Digital Transformation as a Service (DTAAS) company, headquartered in South Africa, with operations extending to India. Our expertise lies in Salesforce implementations, where we merge technical excellence with a client-centric approach to drive growth across diverse industries.We are seeking highly...

  • Senior IT Talent Acquisition Specialist

    7 days ago

    Johannesburg, Gauteng, South Africa Cloud23 - Experience Excellence Full time

    **Our Approach to Recruitment**At Cloud23, we pride ourselves on our ability to deliver customized solutions that enable businesses to scale, thrive, and achieve sustainable growth. We believe in merging technical excellence with a client-centric approach to drive success.We are seeking a dynamic and driven Senior Information Technology Recruiter to join our...

  • Digital Transformation Recruitment Lead

    7 days ago

    Johannesburg, Gauteng, South Africa Cloud23 - Experience Excellence Full time

    **Join Our Team**We're Cloud23 - Experience Excellence, a Digital Transformation as a Service (DTAAS) company headquartered in South Africa, with operations extending to India. Our mission is to deliver customized solutions that enable businesses to scale, thrive, and achieve sustainable growth.We're seeking a dynamic and driven Senior Information Technology...

  • Technical Recruiter

    7 days ago

    Johannesburg, Gauteng, South Africa Cloud23 - Experience Excellence Full time

    **Unlock Your Potential**Are you a motivated and ambitious individual looking to take your career to the next level? Do you have a passion for recruitment and a desire to make a real impact? We're looking for a dynamic and driven Senior Information Technology Recruiter to join our team at Cloud23.This full-time hybrid role is based in the Johannesburg...

  • Client Experience Lead

    5 days ago

    Johannesburg, Gauteng, South Africa PayJoy Inc. Full time

    To achieve our vision, we need a skilled Customer Support Supervisor who can oversee contact center staff activities, assess performance, and provide regular feedback.Responsibilities include ensuring productivity, efficiency, and satisfaction metrics compliance, strategizing daily activities, and monitoring reports from different areas of the company.We...

  • Client Relationship Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa Milton Resourcing Full time

    Duties and Responsibilities: The Client Relationship Manager will be responsible for managing and enhancing relationships with existing clients. Duties include conducting regular client meetings, addressing client inquiries and concerns, and identifying opportunities to upsell or cross-sell products or services. The successful candidate will also collaborate...

  • Client Relationship Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Milton Resourcing Full time

    We are looking for a dedicated Client Relationship Manager with a background in Financial Services to nurture client relationships and ensure customer satisfaction. Reporting to the Operations Director, you will be responsible for managing client portfolios, resolving customer issues, and identifying new business opportunities.Duties and...

  • Client Relationship Manager

    2 days ago

    Johannesburg, Gauteng, South Africa AFRIZAN Full time

    Are you an experienced Client Relationship Manager with a passion for delivering exceptional service in the investment management industry?An exciting opportunity has arisen for a skilled professional to join our clients team as a Client Relationship Manager. This role requires a dynamic individual who can build strong relationships, manage client accounts...

  • Client Financial Manager

    7 days ago

    Johannesburg, Gauteng, South Africa Hire Resolve Full time

    About the OpportunityOur client is seeking an experienced Client Financial Manager to join their team. As a key member of the team, you will play a pivotal role in managing and maintaining client accounting and payroll records.Key ResponsibilitiesMonthly Accounting and Payroll Management: Compile and maintain accurate monthly accounting records, including...

Client Experience Manager

1 week ago

Johannesburg, Gauteng, South Africa Sanlam Limited Full time
About This Opportunity

This is an exciting opportunity to join a leading insurance company in Southern Africa as a Client Service Consultant.

In this role, you will have the chance to work in a dynamic team that is passionate about delivering exceptional customer service and driving business growth.

You will be responsible for providing world-class products and services to clients while achieving targets in an inbound and outbound call centre environment.

Key Responsibilities:
  1. Capture and Manage Client Information: Accurately capture client information on our relevant systems and ensure it is up-to-date and accurate.
  2. Execute Broker Requests: Execute broker requests within agreed timeframes, quality standards, and legislation.
  3. Administrative Tasks: Handle all administrative tasks according to agreed standards and turnaround times.
  4. Broker Engagement: Engage with brokers in a client-centric manner, ensuring excellent communication and relationship-building skills.
  5. Query Resolution: Ensure accurate completion of broker requests and follow up to resolve queries in a timely manner, as per service level agreements.
  6. Client Service: Provide effective, efficient, and professional service to all clients and offices, both telephonically and through written correspondence.
  7. Service Level Agreements: Ensure client service level agreements are met and exceeded.
  8. Productivity: Consistently achieve agreed productivity targets.