Client Experience Lead

About the RoleThis is an exciting opportunity for a Service Delivery Expert to join our team as a Senior Client Service Manager. In this role, you will be responsible for leading the delivery of high-quality services to our clients, managing multiple priorities, meeting deadlines, and collaborating with diverse teams to exceed client expectations.

JOB DESCRIPTION INFORMATION: Job Title: Client Success LeadEmployment Type: PermanentJOB CONTEXT:Were on the lookout for a sharp, detail-driven Client Success Lead (CSL) you will be one of the most senior representatives from Ikigai to a client. The CSL is accountable for all engagements and interactions with the...

Job Role:We are seeking an experienced Tutoring Session Coordinator to join our team at Prep2Perfection.Key Responsibilities:Engage with students, tutors, parents, and guardians through digital channels.Manage communications effectively to address queries and provide support.Service Delivery:Handle service management tasks to support the sales...

Job DescriptionWe're looking for a skilled CX Designer to lead our efforts in crafting seamless and impactful customer experiences. As a key member of our team, you'll collaborate with diverse stakeholders to drive customer-centric strategies and design solutions that elevate our clients' experiences.**Key Responsibilities**Conduct User Research: Gather...

Meltwater is seeking a skilled Client Onboarding Experience Manager to join our team. As a key member of our implementation team, you will be responsible for delivering exceptional onboarding experiences for our clients. This involves working closely with cross-functional teams to configure applications, provide customized training, and ensure efficient...

Food Service ManagementWe are seeking an experienced Assistant Restaurant Manager to join our team at Cozinha Restaurant in Johannesburg. This role involves driving business growth, improving operational efficiency, and delivering exceptional customer experiences.About UsCozinha Restaurant is a leading family restaurant in Johannesburg, known for its warm...

Company Overview:The Point Group is a leading international marketing services provider, dedicated to delivering exceptional results for our clients. As a key member of our team, the Client Success Director will play a vital role in driving business growth and ensuring long-term sustainability.Job Description:We are seeking an experienced professional to...

About the RoleWe are seeking an experienced customer experience lead to join our team in Johannesburg. As a key member of our call centre operations team, you will be responsible for leading a team of customer service representatives and driving business growth.ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and loyalty.Lead...

Prestige Cosmetics seeks a skilled Beauty Consultant to provide exceptional client experiences and drive sales growth.Key Responsibilities:Build and maintain strong relationships with clients to increase customer loyalty and retention.Drive sales growth by identifying opportunities and implementing effective strategies to meet targets.Work collaboratively...

Fintech Career OpportunityXcede Group is a leading digital-first Fintech business, part of a bigger Group, dedicated to democratizing financial advice and solutions for everyone across the African continent.The core function of this role is to design experience strategies and information architecture that support product design and delivery teams in ensuring...

Tourvest DMC, a leading destination management company, is seeking an experienced Travel Specialist to join our team. As a key member of our team, you will be responsible for designing and delivering exceptional travel experiences to our clients.Responsibilities:To determine client needs and preferences.To create customized itineraries for clients.To...

About the RoleWe are seeking a highly experienced and skilled Contact Centre Manager to join our team at Nedbank. As a key member of our leadership team, you will be responsible for leading the way in client satisfaction and delivering exceptional customer experiences.Your primary focus will be on driving direct costs and budgets by managing headcount and...

This is an exciting opportunity for a creative and results-driven individual to join our team as a Multimedia & Digital Marketing Manager. The successful candidate will have a strong background in multimedia content creation, digital marketing, and brand communication, and will be responsible for developing and executing a comprehensive digital marketing...

**About iqbusiness**iqbusiness is a leading company in the financial services sector, dedicated to delivering exceptional customer experiences. We're seeking a talented CX Designer to join our team and help shape the future of our client interactions.

Job DescriptionThis role involves adopting a holistic view of students in their care and promoting their general progress and well-being. The successful candidate will create a positive learning environment that motivates students to achieve their full potential.The key responsibilities of this role include planning and presenting engaging lessons,...

Job title : Client Service AdvisorJob Location : Gauteng, JohannesburgDeadline : April 11, 2025Quick Recommended LinksJobs by Location Job by industries What the day will look likeResponsible for being the primary point of contact for clients Contributes to and provides input into the entire client life-cycle, including renewals, endorsements and/or...

Position: Client Liaison Officer (JHB)Salary: Market relatedLocation: JohannesburgIndustry: Food Processing/SupplyReference Number: CWR.CLO.NRS.17032025COMPANY DESCRIPTION:Our client is a leading South African meat wholesaler supplying meat and other food products to sectors of the hotel, restaurant and hospitality industries. They are looking for a Client...

Burson is a global communications leader, built to create value for clients through reputation. Our highly specialized teams leverage industry-leading technologies and breakthrough creative to redefine reputation as a competitive advantage, enabling our clients to lead today and into the future.We are part of WPP, the creative transformation company. Learn...

Job DescriptionThe successful candidate will be responsible for leading engagements across Corporate & Investment Banking and owning client business plans to apply multiple flow solutions within a single solution set (i.e., Cash, Trade or Investor Services (IS)) and a single solution in another solution set for multiple clients in a single location to...

Job title : Client Service AdvisorJob Location : Gauteng, JohannesburgDeadline : March 19, 2025Quick Recommended LinksJobs by Location Job by industries What the day will look likeResponsible for being the primary point of contact for clients Contributes to and provides input into the entire client life cycle, including renewals, endorsements and/or...