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Client Experience Manager

2 weeks ago

Johannesburg, Gauteng, South Africa Somewhere Full time

We're seeking a highly skilled and motivated Client Service Coordinator to join our team at Somewhere.

This is an exciting opportunity to work with a talented team of professionals who are dedicated to helping individuals advance their careers.

Key Responsibilities:
  • Manage client communications across various channels, ensuring responsive and high-quality interactions.
  • Engage in document editing to prepare communications, proposals, and reports, ensuring all materials meet the company's standards of professionalism and accuracy.
  • Conduct follow-ups with clients to ensure satisfaction, address any concerns, and keep projects on track.
What We're Looking For:
  • Energetic, optimistic, and friendly, with strong leadership skills and the ability to inspire your team.
  • Adaptable to change and possess a keen eye for aesthetics, understanding the importance of document presentation.
  • Committed to providing exceptional client service and driving sales through strategic service management.