German Speaking Operations

1 month ago


Cape Town, Western Cape, South Africa Employ Africa Group Full time

Due to significant existing and future growth, our client is seeking a German speaking Operations & Customer Service Agent to oversee the day-to-day operations of their logistics marketplace

Responsibilities include driver management, onboarding, and compliance, as well as marketplace bookings, customer interaction, and query resolution

Vital requirements for the role include fluent German language skills, high level computer literacy, and a reliable internet connection

Preferred skills and experience include clear communication skills, ability to learn quickly, attention to detail, and experience working in fast paced environments

We are looking for a driven individual to join our team and contribute to our growing business

  • Key Responsibilities:
  • Ensuring bookings run smoothly for both customers and drivers
  • Overseeing driver onboarding and compliance
  • Managing marketplace bookings and customer interactions
  • Vital Requirements:
  • Fluent in German in both speech and written skills
  • High level of computer literacy
  • High-speed, reliable internet connection
  • Preferred Skills and Experience:
  • Clear English & German communication skills
  • Ability to learn quickly and understand software products
  • Attention to detail in configuration and documentation

We are looking for a driven individual to join our team and contribute to our growing business



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