German Speaking Team Leader

1 month ago


Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

Job Overview:

We are seeking a skilled German-speaking team leader to join our call center in Woodstock, CT.

About the Role:

The ideal candidate will possess professional fluency level C1 or higher in German and have previous experience as a team leader in a call center/BPO environment for at least 2 years.

Key Responsibilities:

  1. Lead a team of German-speaking customer service representatives
  2. Develop and implement effective strategies to improve team performance and efficiency
  3. Maintain high levels of customer satisfaction through proactive issue resolution and timely follow-up
  4. Collaborate with other departments to ensure seamless communication and process alignment

What We Offer:

A competitive basic salary of R27,000 to R30,000 per month, including additional benefits such as medical insurance, group cover, death, disability, and funeral cover.

Working Arrangements:

Monday to Saturday, 8 AM to 8 PM.

Industry:

Telecommunication.

Location:

Woodstock, CT.

How to Apply:

Please submit your updated CV and supporting documents for consideration.



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