German Speaking Team Leader
1 month ago
Job Overview:
We are seeking a skilled German-speaking team leader to join our call center in Woodstock, CT.
About the Role:
The ideal candidate will possess professional fluency level C1 or higher in German and have previous experience as a team leader in a call center/BPO environment for at least 2 years.
Key Responsibilities:
- Lead a team of German-speaking customer service representatives
- Develop and implement effective strategies to improve team performance and efficiency
- Maintain high levels of customer satisfaction through proactive issue resolution and timely follow-up
- Collaborate with other departments to ensure seamless communication and process alignment
What We Offer:
A competitive basic salary of R27,000 to R30,000 per month, including additional benefits such as medical insurance, group cover, death, disability, and funeral cover.
Working Arrangements:
Monday to Saturday, 8 AM to 8 PM.
Industry:
Telecommunication.
Location:
Woodstock, CT.
How to Apply:
Please submit your updated CV and supporting documents for consideration.
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