Tooling Department Lead
6 days ago
Main Objectives: Analyse existing operations and identify areas for improvement; propose improvement projects to enhance production and material/equipment efficiency; ensure compliance with Safety, Quality, and the 5S-Methodology system.
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Escalations Manager Lead
7 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeThe Lead Generation Group is looking for a highly skilled Escalations Specialist Lead to manage and resolve complex client complaints.Job Summary:This role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs. Key responsibilities include developing strategies to improve client satisfaction,...
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Grocery Department Lead
7 hours ago
Cape Town, Western Cape, South Africa Pick 'n Pay Full timeAbout the PositionWe are seeking a leader with excellent communication skills to fill the position of Grocery Department Lead at Pick 'n Pay.In this role, you will be responsible for leading a team of grocery department staff, providing guidance and support to ensure exceptional customer service and high-quality products.Lead and motivate staff to achieve...
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Escalation Resolution Lead
9 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeComplaints Coordinator LeadLead Generation Group seeks a skilled Complaints Coordinator Lead to manage and resolve escalated client complaints and issues.Responsibilities:Manage escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for clients.Utilize de-escalation techniques to handle challenging situations...
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Client Satisfaction Lead
4 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeClient Satisfaction Lead - Job DescriptionWe are seeking an experienced Client Satisfaction Lead to join our team in Cape Town at Lead Generation Group.The successful candidate will play a critical role in managing and resolving client complaints and issues, particularly with clients based in the UK and USA.Responsibilities:Manage and resolve escalated...
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Floor Department Lead
7 days ago
Cape Town, Western Cape, South Africa Surgo HR & Training Full timeJob DescriptionThe Floor Supervisor will be responsible for the overall management of the floor department, including the grocery, perishable, frozen, and backup areas. Key responsibilities include delivering exceptional customer service, achieving sales targets, maintaining a clean and organized store environment, and leading a team of staff to deliver...
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Radiation Oncology Department Lead
7 days ago
Cape Town, Western Cape, South Africa Business Capital Group Full timeRole SummaryThe Business Capital Group invites applications for a Radiation Oncology Department Lead to manage the technical staff and oversee the clinical operations of the Radiation Oncology patient treatment areas.About the JobAs a key member of the leadership team, this role is responsible for supervising and training therapy personnel, managing...
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Industrial Tooling Expert
6 days ago
Cape Town, Western Cape, South Africa CME Recruitment Full timeCME Recruitment is proud to be one of the leading recruitment agencies in the industry. We are currently seeking an Industrial Tooling Expert to join our team, who will be responsible for designing and developing complex tooling solutions using CNC machining techniques.About the RoleThe successful candidate will have a Trade Tested Tool Jig and Die Maker...
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Project Support Tool Manager
7 days ago
Cape Town, Western Cape, South Africa iLaunch (Pty) Ltd Full timeAbout the PositioniLaunch (Pty) Ltd is a leading Financial Services company seeking a skilled Portfolio Intelligence Analyst to join their project operations team.The successful candidate will be responsible for administering and maintaining project support tools, providing technical support, customizing project support tools, designing business intelligence...
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Customer Experience Director
5 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob DescriptionWe are seeking a talented Customer Experience Director to lead our efforts in delivering exceptional customer experiences at Lead Generation Group.Main Responsibilities:Develop and implement strategies to reduce the frequency of escalations and enhance overall client experience.Collaborate with other departments to identify root causes of...
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Hospitality Department Lead
7 days ago
Cape Town, Western Cape, South Africa Premier Hotels & Resorts Full timeResponsibilities and RequirementsThe Food Services Supervisor at Premier Hotels & Resorts is responsible for leading a team of food services staff to deliver exceptional customer service and maintain high standards of quality.Main Tasks:Supervise and train staff to meet high standards of quality and customer satisfaction.Conduct regular inspections to ensure...
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Dispute Resolutions Director
7 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeThe Lead Generation Group is looking for a highly skilled Dispute Resolutions Director to manage and resolve complex client disputes.About the Role:In this role, you will be responsible for developing and implementing strategies to reduce the frequency of disputes, working closely with other departments to identify root causes of disputes, maintaining...
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Complaints Resolution Specialist
7 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeWe are seeking an experienced Senior Customer Advocate to join our team at the Lead Generation Group.Job Description:This role involves managing and resolving escalated client complaints and issues. Key responsibilities include developing strategies to reduce escalation frequency and enhance overall client experience, working with other departments to...
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Operational Performance Manager
5 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob Title: Operational Performance ManagerAt Lead Generation Group, we are seeking an experienced Operational Performance Manager to drive business results through effective leadership and strategic decision-making.Main Responsibilities:Develop and implement strategies to reduce the frequency of escalations and enhance overall client experience.Collaborate...
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Dispute Resolution Expert
9 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeClient Advocacy LeadLead Generation Group is seeking a skilled Client Advocacy Lead to advocate for clients and resolve escalated complaints.Key Responsibilities:Advocate for clients and resolve escalated complaints.Act as primary point of contact for clients.Utilize expert de-escalation techniques to handle challenging situations effectively.Adhere to...
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Head of IT Department
3 days ago
Cape Town, Western Cape, South Africa Psybergate Proprietary Limited Full timeKey Position Summary:As Head of IT Department, you will lead and manage a high-performing team of IT professionals, driving operational excellence through collaboration and strategic planning. You will oversee IT system implementation and support, ensuring efficiency and reliability, and drive technical strategy to empower team members to optimize...
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Service Department Supervisor
7 days ago
Cape Town, Western Cape, South Africa Spar Group Limited Full timeSpar Group Limited seeks a highly skilled Service Department Supervisor to lead our dynamic team based in the Northern Suburbs.The primary goal of this role is to oversee the effective planning, control and monitoring of service department operations to achieve optimal results.Key Responsibilities:Optimize department targets and profitability by analyzing...
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Returns Department Manager
7 days ago
Cape Town, Western Cape, South Africa Clicks Group Limited Full timeAbout the RoleWe are looking for an experienced Returns Department Manager to lead our returns team at Clicks Group Limited. As a key player in our Distribution Centre, you will be responsible for effectively managing a team of returns professionals to meet our high standards of service.Your primary focus will be on managing a team to achieve productivity...
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Senior Clothing Department Lead
3 days ago
Cape Town, Western Cape, South Africa Pick 'n Pay Full timePick n Pay seeks a seasoned Retail Operations Manager to join their team. In this role, you will lead and support a team of managers and crew members in a flagship store, implementing strategies to drive business performance and achieving targets.To succeed, you must have a deep understanding of operational efficiency and company policies, with experience in...
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Customer Experience Advocate Senior
7 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeWe are seeking an experienced Complaints Resolution Specialist to join our team at the Lead Generation Group.About the Role:In this role, you will be responsible for managing and resolving escalated client complaints and issues. You will develop and implement strategies to reduce the frequency of escalations, work closely with other departments to identify...
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AP Department Head
6 days ago
Cape Town, Western Cape, South Africa Communicate Finance Full timeKey ResponsibilitiesWe are seeking an experienced AP Department Head to join our team at Communicate Finance. The successful candidate will be responsible for leading a team of Accounts Payable specialists, ensuring payment procedures are adhered to, and preparing and presenting KPIs.This is an excellent opportunity for a seasoned professional to take on a...