Grocery Department Lead

ResponsibilitiesLead the Fresh Foods Departments: Oversee daily operations, including the management of fresh produce, butchery, bakery, and Deli.Ensure Quality & Freshness: Guarantee that all products meet our high-quality standards, and that freshness is maintained throughout the day.Drive Sales & Performance: Develop and execute strategies to drive sales,...

The Lead Generation Group is looking for a highly skilled Escalations Specialist Lead to manage and resolve complex client complaints.Job Summary:This role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs. Key responsibilities include developing strategies to improve client satisfaction,...

Customer Service Team Lead - Job DescriptionJob Title: Customer Service Team LeadDescription:In this critical role, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Responsibilities:Leading the team to develop and implement process improvements to drive efficiency and...

Complaints Coordinator LeadLead Generation Group seeks a skilled Complaints Coordinator Lead to manage and resolve escalated client complaints and issues.Responsibilities:Manage escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for clients.Utilize de-escalation techniques to handle challenging situations...

Key ResponsibilitiesThe Escalations Specialist Lead will be responsible for:Managing and resolving escalated client complaints and issuesDeveloping and implementing strategies to reduce the frequency of escalations and enhance overall client experienceWorking closely with other departments to identify root causes of complaints and implement continuous...

A highly motivated Service Department Manager is required to lead our service departments in the Northern Suburbs - Cape Town. As part of the Spar Group Limited team, you will be responsible for driving growth, improving efficiency, and ensuring exceptional customer experiences.Main Responsibilities:Set and achieve departmental targets, focusing on...

Role SummaryWe are seeking an experienced Perishables Supervisor to join our team based in Gugulethu, Cape Town. This role requires someone who has experience in managing perishable departments and can maintain high standards of customer service and inventory management.Key AccountabilitiesDepartment PerformanceDrive department performance by achieving sales...

About the RoleWe are looking for a skilled Escalations Specialist Lead to join our team at the Lead Generation Group. In this role, you will be responsible for managing and resolving escalated client complaints and issues.This position requires strong de-escalation techniques and conflict resolution skills, as well as a thorough understanding of company...

The Lead Generation Group is looking for a highly skilled Dispute Resolutions Director to manage and resolve complex client disputes.About the Role:In this role, you will be responsible for developing and implementing strategies to reduce the frequency of disputes, working closely with other departments to identify root causes of disputes, maintaining...

We are seeking an experienced Senior Customer Advocate to join our team at the Lead Generation Group.Job Description:This role involves managing and resolving escalated client complaints and issues. Key responsibilities include developing strategies to reduce escalation frequency and enhance overall client experience, working with other departments to...

Job DescriptionThe Lead Generation Group is committed to delivering exceptional customer experiences. Our team strives to provide timely and effective solutions to client complaints and issues.We are seeking an experienced Escalations Specialist Lead to manage and resolve escalated client complaints and issues. This role requires strong de-escalation...

Sales and Customer Service Leadership RoleJob Title: Sales and Customer Service Leadership RoleDescription:In this exciting opportunity, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Accountabilities:To develop and implement process improvements to drive efficiency and effectiveness.To...

Client Advocacy LeadLead Generation Group is seeking a skilled Client Advocacy Lead to advocate for clients and resolve escalated complaints.Key Responsibilities:Advocate for clients and resolve escalated complaints.Act as primary point of contact for clients.Utilize expert de-escalation techniques to handle challenging situations effectively.Adhere to...

RequirementsTo be successful in this role, you will need:Strong de-escalation techniques and conflict resolution skillsA thorough understanding of company policies and proceduresExcellent communication and interpersonal skillsAbility to maintain accurate records of all escalations and resolutionsAbility to prepare and present regular reports on escalation...

We are seeking an experienced Complaints Resolution Specialist to join our team at the Lead Generation Group.About the Role:In this role, you will be responsible for managing and resolving escalated client complaints and issues. You will develop and implement strategies to reduce the frequency of escalations, work closely with other departments to identify...

Key ResponsibilitiesSupport the Reporting and Control agenda for the Groceries and Essentials BU's to ensure accurate and timely management accounts on a periodic, quarterly and annual basis.Prepare financial reports and analysis for the Global Food Sector.Assist the Reporting Leads in delivering high-quality financial information for the BU's on a monthly...

Escalation Resolution SpecialistLead Generation Group is seeking a skilled Escalation Resolution Specialist to resolve escalated client complaints and issues.Key Responsibilities:Resolve escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for clients.Utilize expert de-escalation techniques to handle challenging...

Welcome to The Globevest Group, a leading retail company in South Africa. We are committed to delivering outstanding customer experiences through our commitment to quality and service excellence.Our Deli Section:We are seeking an experienced and skilled Deli Team Leader to lead our deli section, responsible for ensuring that our customers receive the best...

Operations Manager - Deli DepartmentAs an Operations Manager for the Deli Department at Pick n Pay, you will play a key role in driving business growth and improving operational efficiency.Main Responsibilities:Strategic Planning: Collaborate with senior management to develop and implement strategic plans that align with business objectives.Process...

Job Title: Client Escalations SpecialistLead Generation Group is seeking a skilled Escalations Manager to join their team in resolving escalated client complaints and issues.Key Responsibilities:Manage and resolve escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for UK and USA clients.Utilize expert...