Client Resolution and Support Manager
21 hours ago
As a Client Resolution and Support Manager at RTT, you will play a critical role in supporting ecommerce client issues and delivering timely resolutions to customers. This includes acting as the primary point of contact for clients and internal stakeholders, resolving day-to-day operational issues and queries efficiently.
Your responsibilities will include working closely with our delivery operations team to ensure smooth order creation to delivery processes, focusing on maximizing online orders delivered on-time. You will also identify opportunities for proactive communications with clients and customers, driving timely updates and issue resolution.
To succeed in this role, you will require excellent communication and problem-solving skills, with a strong understanding of ecommerce systems and processes. A background in customer service or a related field is highly desirable. If you are a results-driven and detail-focused professional who thrives in dynamic environments, we invite you to apply.
Estimated Salary: $65,000 - $85,000 per annum.
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Client Service Resolution Expert
5 days ago
Johannesburg, Gauteng, South Africa Liyema Consulting Full timeWe are Liyema Consulting, a professional consulting firm dedicated to delivering exceptional services to our clients. As a Customer Support Analyst, you will be part of our team that provides top-notch support and solutions to our clients.**Job Description:**The Customer Support Analyst is responsible for providing technical support and assistance to...
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Client Resolution Professional
5 days ago
Johannesburg, Gauteng, South Africa Liyema Consulting Full timeLiymea Consulting Job PostWe are seeking an accomplished Client Resolution Professional to join our dynamic team.Job Summary:Provide high-quality customer service and technical support to clients.Resolve customer issues efficiently and effectively.Work collaboratively with other teams to achieve shared goals.Requirements:A minimum of 2 years experience in a...
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Claims Resolution Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa ATripleA Recruitment and Temps Full timeJob Title: Claims Resolution SpecialistWe are seeking a skilled Claims Resolution Specialist to join our team at A Triple A Recruitment and Temps. As a key member of our operations team, you will play a critical role in resolving insurance claims efficiently and effectively.Company Overview:A JSE listed Insurance company is looking for a highly motivated and...
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Resolution Services Representative
21 hours ago
Johannesburg, Gauteng, South Africa RTT Full timeJob DescriptionRTT is seeking a Resolution Services Representative to join our team. In this role, you will be responsible for supporting our ecommerce client issues, driving a First Contact Resolution (FCR) culture, and troubleshooting customer incidents efficiently. You will also establish relationships with key parties in the ecommerce operation,...
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Debt Resolution Specialist
5 days ago
Johannesburg, Gauteng, South Africa Shapiro Shaik Defries and Assoiates Full time**Job Overview**We are seeking a skilled Debt Resolution Specialist to join our team at Shapiro Shaik Defries and Associates. As an integral part of our outbound collections team, you will play a critical role in ensuring high-level collections while adhering to the guidelines set by the Debt Collection Act (DCA), National Credit Act (NCA), and company...
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Johannesburg, Gauteng, South Africa The Legends Agency Full timeWe are seeking a skilled Technical Support Specialist to join our team at The Legends Agency. As a Technical Support Specialist, you will be the primary point of contact for our Mandarin-speaking clients, providing timely and effective support to resolve their technical issues.Key Responsibilities:Handle incoming service requests and incidents from...
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Payroll Tax Resolution Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa Exclusively Remote Full timeExclusively Remote: Payroll Tax Resolution SpecialistWe are seeking a detail-oriented and proactive tax professional to join our team. In this role, you will serve as the primary point of contact for resolving complex payroll tax discrepancies on behalf of clients.About the RoleThis position requires strong problem-solving, research, and organizational...
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Insurance Dispute Resolution Strategist
4 weeks ago
Johannesburg, Gauteng, South Africa The Recruitment Council Full timeJob Summary:The Recruitment Council seeks a skilled Insurance Dispute Resolution Strategist to manage the dispute resolution process related to long-term insurance. This role involves representing the organization in interactions with various Ombudsman offices and regulatory bodies, ensuring compliance and effective handling of complaints.Main...
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Insurance Dispute Resolution Specialist
21 hours ago
Johannesburg, Gauteng, South Africa The Recruitment Council Full timeJob Description:The Recruitment Council is seeking a highly skilled Insurance Dispute Resolution Specialist to join our team. This role involves managing the dispute resolution process related to long-term insurance, ensuring compliance and effective handling of complaints.Key Responsibilities:Complaint ManagementOversee the recording and tracking of all...
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Professional Debt Resolution Expert
4 weeks ago
Johannesburg, Gauteng, South Africa The Recruitment Council Full timeJob Title: Professional Debt Resolution ExpertAbout the Role:The Recruitment Council is seeking a highly skilled and experienced Professional Debt Resolution Expert to join our team. As a key member of our credit risk management department, you will play a crucial role in driving cash flow and minimizing risk for clients by proactively recovering outstanding...
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Claims Resolution Specialist
2 months ago
Johannesburg, Gauteng, South Africa MotoRite Administrators (Pty) Ltd Full timeJob SummaryThe Claims Resolution Specialist role is designed to support the administration of claims on service plans, maintenance plans, and warranties. The successful candidate will be responsible for processing claims, interacting with customers, and adhering to predefined standards and procedures.Key ResponsibilitiesProcess claims in a timely and...
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Problem Resolution Specialist
2 months ago
Johannesburg, Gauteng, South Africa A 1L Realization (Pty) Ltd Full timeJob Title: Problem Resolution SpecialistJob SummaryA 1L Realization (Pty) Ltd is seeking a skilled Problem Resolution Specialist to join our team. The successful candidate will be responsible for managing and resolving complex technical issues within our FinTech environment.Key ResponsibilitiesManage and resolve technical issues within our FinTech...
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Claims Resolution Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Telesure Investment Holdings Full timeAbout the RoleWe are seeking a highly skilled Claims Resolution Specialist to join our team in Gauteng. This is an exciting opportunity to work in the financial services industry and make a real difference in the lives of our clients.Job DescriptionThe successful candidate will be responsible for managing and processing claims, working closely with brokers...
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Technical Problem Resolution Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa NTT Full timeAbout NTT DATA">NTT DATA is a trusted global leader in business and technology services, serving 75% of the Fortune Global 100. We're committed to helping clients innovate, optimize and transform for long-term success.">Job Overview">The Technical Problem Resolution Specialist plays a critical role in researching the root causes of incidents, analyzing...
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Johannesburg, Gauteng, South Africa The Recruitment Council Full timeJob Title: Long-term Insurance Dispute Resolution Technical LeadJob Description:The Long-term Insurance Dispute Resolution Technical Lead is a key role at The Recruitment Council, responsible for managing the dispute resolution process related to long-term insurance. This position involves representing the organization in interactions with various Ombudsman...
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Johannesburg, Gauteng, South Africa The Recruitment Council Full timeJob Title: Long-term Insurance Dispute Resolution Technical LeadJob Summary: We are seeking a highly skilled Long-term Insurance Dispute Resolution Technical Lead to join our team at The Recruitment Council. The successful candidate will be responsible for managing the dispute resolution process related to long-term insurance, ensuring compliance and...
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Senior Technical Support Specialist
2 months ago
Johannesburg, Gauteng, South Africa Elite Search and Selection Full timeNetwork Support Engineer RoleKey Responsibilities:Provide expert-level technical support and troubleshooting assistance to clients or internal teams on networking infrastructure components, including routers, switches, firewalls, and wireless access points.Diagnose and resolve network connectivity issues, performance problems, and security vulnerabilities...
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Client Relationship Manager
3 weeks ago
Johannesburg, Gauteng, South Africa Numata Full timeAbout the RoleWe are seeking an experienced Client Relationship Manager to join our team at Numata. In this role, you will act as a strategic partner and trusted advisor to our clients, ensuring client satisfaction, driving technology adoption, and uncovering new opportunities for collaboration.Key Responsibilities:Client Relationship ManagementBUILD AND...
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Creative Studio Operations Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Blueion Support Services Full timeWe are seeking a highly skilled Creative Studio Operations Manager to join our team at Blueion Support Services. This is a full-time position based in Gauteng, Johannesburg.Job DescriptionThe Creative Studio Operations Manager will oversee the day-to-day operations of our studio, ensuring smooth workflow, high-quality output, and a positive working...
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Dispute Resolution Expert for Long-term Insurance
21 hours ago
Johannesburg, Gauteng, South Africa The Recruitment Council Full timeJob Profile:The Recruitment Council seeks a seasoned Dispute Resolution Expert for Long-term Insurance to lead our complaint management efforts. This senior role requires exceptional leadership skills, technical expertise, and strategic thinking.Main Responsibilities:Complaint Analysis and ResolutionLead the analysis and resolution of complex long-term...