Client Service Resolution Expert

3 weeks ago


Johannesburg, Gauteng, South Africa Liyema Consulting Full time

We are Liyema Consulting, a professional consulting firm dedicated to delivering exceptional services to our clients. As a Customer Support Analyst, you will be part of our team that provides top-notch support and solutions to our clients.

**Job Description:**

The Customer Support Analyst is responsible for providing technical support and assistance to clients. This includes troubleshooting technical issues, documenting and tracking customer issues and resolutions, and collaborating with other teams to ensure swift problem resolution.

**Requirements:**

To succeed in this role, you must have:

  • Prior experience in a customer support or help desk environment
  • Strong communication and problem-solving skills
  • Tech-savviness and ability to learn new systems quickly
  • Able to work well under pressure and in a fast-paced environment

**Estimated Salary Range: $70,000 - $90,000 per year**



  • Johannesburg, Gauteng, South Africa RTT Full time

    About the RoleAs a Client Resolution and Support Manager at RTT, you will play a critical role in supporting ecommerce client issues and delivering timely resolutions to customers. This includes acting as the primary point of contact for clients and internal stakeholders, resolving day-to-day operational issues and queries efficiently.Your responsibilities...


  • Johannesburg, Gauteng, South Africa Liyema Consulting Full time

    Liymea Consulting Job PostWe are seeking an accomplished Client Resolution Professional to join our dynamic team.Job Summary:Provide high-quality customer service and technical support to clients.Resolve customer issues efficiently and effectively.Work collaboratively with other teams to achieve shared goals.Requirements:A minimum of 2 years experience in a...


  • Johannesburg, Gauteng, South Africa RTT Full time

    Job DescriptionRTT is seeking a Resolution Services Representative to join our team. In this role, you will be responsible for supporting our ecommerce client issues, driving a First Contact Resolution (FCR) culture, and troubleshooting customer incidents efficiently. You will also establish relationships with key parties in the ecommerce operation,...


  • Johannesburg, Gauteng, South Africa The Recruitment Council Full time

    Job Profile:The Recruitment Council seeks a seasoned Dispute Resolution Expert for Long-term Insurance to lead our complaint management efforts. This senior role requires exceptional leadership skills, technical expertise, and strategic thinking.Main Responsibilities:Complaint Analysis and ResolutionLead the analysis and resolution of complex long-term...

  • Client Services Lead

    3 weeks ago


    Johannesburg, Gauteng, South Africa Communicate Recruitment Full time

    Job Description:As a Client Services Lead at Communicate Recruitment, you will be responsible for overseeing daily operations, managing task allocation, and reviewing operational performance. This role requires strong leadership skills, attention to detail, and excellent communication skills.Key Responsibilities:- Oversee daily operations to ensure timely...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Job Title:Client Service ProfessionalAbout the Role:We are seeking an experienced Client Service Professional to join our team at Isilumko Staffing in Johannesburg. The successful candidate will be responsible for delivering exceptional client service across our trading and investment platforms.Key Responsibilities:Client Support: Provide top-notch support...


  • Johannesburg, Gauteng, South Africa Liyema Consulting Full time

    We are seeking a dedicated Technical Application Services Expert to join our team at Liyema Consulting. This is a challenging role that requires a deep understanding of IT management and software development. The successful candidate will be rewarded with a competitive salary of $65,000 - $85,000 per annum, depending on experience.About the RoleThis role...


  • Johannesburg, Gauteng, South Africa The Recruitment Council Full time

    Job Summary:The Recruitment Council seeks a skilled Insurance Dispute Resolution Strategist to manage the dispute resolution process related to long-term insurance. This role involves representing the organization in interactions with various Ombudsman offices and regulatory bodies, ensuring compliance and effective handling of complaints.Main...


  • Johannesburg, Gauteng, South Africa Perfect Placement Recruitment Full time

    Johannesburg Immigration Expert Job DescriptionWe are seeking a highly experienced Johannesburg Immigration Expert to join our team at Perfect Placement Recruitment. This is an exciting opportunity for a seasoned professional to leverage their expertise in immigration law and regulations to provide exceptional advisory services to clients in Johannesburg.The...


  • Johannesburg, Gauteng, South Africa The Recruitment Council Full time

    Job Description:The Recruitment Council is seeking a highly skilled Insurance Dispute Resolution Specialist to join our team. This role involves managing the dispute resolution process related to long-term insurance, ensuring compliance and effective handling of complaints.Key Responsibilities:Complaint ManagementOversee the recording and tracking of all...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    In this role as a Customer Service Agent - Credit Card Support, you will be responsible for providing outstanding customer support and resolving issues related to credit card services.**Key Accountabilities:**Offer expert advice to customers regarding credit card services, including transactions and account management.Tackle complex customer complaints...


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job DescriptionA leading national credit bureau seeks a seasoned API Success Coordinator to join their growing Customer Success team. In this critical role, you will be responsible for ensuring the smooth integration and adoption of their APIs among clients. Your primary focus will be on delivering exceptional support, education, and training to clients,...


  • Johannesburg, Gauteng, South Africa Hedz recruitment solutions Full time

    Job Title: Luxury Brand Service ExpertHedz recruitment solutions is seeking a highly skilled and experienced Luxury Brand Service Expert for our client, a well-established luxury brand dealership in the Johannesburg area.Salary: R 262500 - R 336000 per annumThe ideal candidate will have a minimum of 3 years' experience as a Service Advisor, with experience...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Job Title: Data Quality and Integrity ExpertLocation: Johannesburg, South AfricaSalary: R550,000 - R750,000 per annumAbout the RoleIsilumko Staffing (JHB) is seeking a highly skilled Data Quality and Integrity Expert to join our team. As a key member of our data management team, you will be responsible for ensuring the accuracy and integrity of client and...


  • Johannesburg, Gauteng, South Africa CFS Recruitment Full time

    Job Title: Claims and Dispute Resolution SpecialistLocation: Johannesburg - Eastern Suburbs, Gauteng ProvinceIndustry: Insurance, Financial ServicesSalary Range: R350,000 - R450,000 per annum, depending on experienceThis is a challenging role that requires an individual with expertise in claims handling, dispute resolution, and litigation support. As a...


  • Johannesburg, Gauteng, South Africa Complement Recruitment Full time

    About the RoleWe are seeking a highly skilled Sales and Service Expert to join our team in Germiston, Johannesburg, Gauteng, or Brits, North West. This is a fixed-term contract position, starting on September 25th, with a possible extension.Job DescriptionThis role will involve managing customer orders, providing a centralized point of contact, and ensuring...

  • UK Insolvency Expert

    1 month ago


    Johannesburg, Gauteng, South Africa Flink Recruitment Full time

    Job OverviewAs a key member of our team at Flink Recruitment, you will work remotely with clients across the UK, providing expert guidance on insolvency and restructuring matters. You will lead cases from initiation through resolution, ensuring compliance with relevant UK regulations and standards.Key Responsibilities:Manage and oversee insolvency cases for...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Job Title: Aviation Guest Services ExpertAbout Us: Isilumko Staffing (JHB) is a dynamic company seeking a skilled individual to join our team as an Aviation Guest Services Expert.Salary: R200,000 - R260,000 per annum, depending on experience.Job Description:We are looking for an experienced and detail-oriented individual to join our team as an Aviation Guest...


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job DescriptionWe are seeking a highly motivated Financial Services Expert to join our team in Bryanston, Gauteng. This is an excellent opportunity for individuals who are passionate about delivering expert financial guidance and solutions.Key Responsibilities:Provide high-quality accounting support, analysis, and consultation to clients across various...


  • Johannesburg, Gauteng, South Africa Liyema Consulting Full time

    Liymea Consulting Job OpportunityWe are currently looking for a dedicated Technical Support Expert to support our growing client base.Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely manner.Identify and troubleshoot technical issues to provide solutions.Document and track customer issues and resolutions.Collaborate with...