Client Service Resolution Expert
3 weeks ago
We are Liyema Consulting, a professional consulting firm dedicated to delivering exceptional services to our clients. As a Customer Support Analyst, you will be part of our team that provides top-notch support and solutions to our clients.
**Job Description:**
The Customer Support Analyst is responsible for providing technical support and assistance to clients. This includes troubleshooting technical issues, documenting and tracking customer issues and resolutions, and collaborating with other teams to ensure swift problem resolution.
**Requirements:**
To succeed in this role, you must have:
- Prior experience in a customer support or help desk environment
- Strong communication and problem-solving skills
- Tech-savviness and ability to learn new systems quickly
- Able to work well under pressure and in a fast-paced environment
**Estimated Salary Range: $70,000 - $90,000 per year**
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