Booking Operations Coordinator
4 weeks ago
We are seeking a highly organized and resilient Booking & Confirmation Agent to join our team at Publicis Commerce.
About the RoleThis dynamic position demands exceptional time management and relationship-building abilities with a proven track record of meeting deadlines and targets. As a key member of our operations team, you will be responsible for securing, managing, and confirming bookings while coordinating closely with internal and external stakeholders.
Main Responsibilities- Schedule appointments for multiple field representatives at schools on a daily basis, ensuring seamless execution.
- Verify and update school contact information to maintain accurate records.
- Efficiently plan and manage daily call schedules, prioritizing tasks to meet stakeholder expectations.
- Identify and report operational challenges, proactively seeking solutions to enhance client satisfaction and business growth.
- Generate accurate daily activity reports, providing timely and effective responses to inquiries and requests.
- Proactively seek new schools to expand the booking portfolio, demonstrating a commitment to continuous learning and improvement.
- Maintain detailed and accurate records of all bookings within the booking system, adhering to company policies and procedures.
- Contact schools each day (24 hours prior to Representative Visit) to solidify booking details for a designated team of Brand Representatives.
- Build and maintain strong professional relationships with internal and external stakeholders, effectively communicating and engaging relevant representatives via telephone.
- Demonstrate excellent interpersonal skills and adaptability when interacting with diverse audiences, fostering a positive and productive work environment.
- Maintain the accuracy and integrity of provided databases, expanding them through consistent data enrichment.
- Ensure seamless database management, identifying opportunities to enhance client satisfaction and business growth.
- Consistently achieve daily booking targets, meeting or exceeding established Key Performance Indicators (KPIs).
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Operations Coordinator
1 month ago
Sandton, South Africa Wild Dreams Hospitality Full timeJob Summary: We are seeking a highly organized and detail-oriented Operations Coordinator to join our team at Wild Dreams Hospitality. The ideal candidate will have a strong background in administration, financial operations, and customer service.Key Responsibilities:Liaise with travel designers, UK Operations Team, and suppliers on all bookings in an...
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Senior Operations Coordinator
3 weeks ago
Sandton, South Africa Wild Dreams Hospitality Full timeAbout the RoleWe are seeking a skilled Senior Operations Coordinator to join our team at Wild Dreams Hospitality. This is a fantastic opportunity for an experienced professional to take on a full operations role in our booking process.
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Travel Operations Coordinator
1 month ago
Sandton, South Africa Wild Dreams Hospitality Full timeKey Responsibilities:As a Travel Operations Coordinator at Wild Dreams Hospitality, you will be responsible for the planning and execution of leisure FIT tailor-made itineraries. This will involve managing the reservations process, handling bookings from quote to finalisation, including invoicing and travel documents. You will also be proactive in selling...
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Operations Manager
3 weeks ago
Sandton, South Africa Wild Dreams Hospitality Full timeCompany Overview">Wild Dreams Hospitality is a reputable company that specializes in providing exceptional travel experiences to clients. We are seeking a highly skilled Operations Manager to join our team and contribute to the success of our operations.">Job Description">The Operations Manager will be responsible for filling a full operations role in the...
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Booking & Confirmation Agent (JHB)
5 months ago
Sandton, South Africa Publicis Commerce Full timeJob Description Job Overview: This dynamic role demands a highly organized and resilient individual capable of managing a fast-paced workload and meeting tight deadlines. We seek a detail-oriented Booking & Confirmation Agent to join our team. The successful candidate will be responsible for securing, managing & confirming bookings, while...
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Administrator: Bookings
6 months ago
Sandton, South Africa Motus Corporation Full time**Motus Honda Sandton & Kia Bryanston **currently holds a temporary vacancy for an **Administrator**:Bookings** **Position Overview**: **Specific Role Responsibilities**: - Ensure telephone is answered as per telephone standards - Use current Standard Operating Procedures (SOP) strictly for appointment taking processes - Ensure appointments are spread out...
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Operations Coordinator
1 month ago
Sandton, South Africa Wild Dreams Hospitality Full timePrimary Purpose: To support the Travel Designers in the booking process while maintaining relationships with suppliers and administering the backend of each booking.Key Responsibilities:To secure reservations with service providers and travel designers accurately and efficiently.Handling customer relationships and developing/promoting products and services...
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Senior Operations Coordinator
3 weeks ago
Sandton, South Africa Wild Dreams Hospitality Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Operations Coordinator to join our team at Wild Dreams Hospitality. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our booking process, from initial inquiry to final payment.About the RoleThis is a full-time position based in either...
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Customer Service and Operations Coordinator
2 weeks ago
Sandton, South Africa Shorza Full time**Are you passionate about horses and creating unforgettable experiences?** We are looking for a **Customer Service and Operations Coordinator** in **Parkmore, Sandton** to help deliver exceptional adventures to riders and give them the best experience from the very beginning. **Why You'll Love This Role**: - ** Sales & Engagement**: Follow up on...
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Customer Service and Operations Coordinator
1 week ago
Sandton, South Africa Shorza Full time**Are you passionate about horses and creating unforgettable experiences?**: We are looking for a **Customer Service and Operations Coordinator** to join our team and help deliver exceptional adventures to riders, ensuring they have the best experience from start to finish. If you are well-travelled and interested in horses, this is the perfect role for...
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Sales and Functions Coordinator
3 months ago
Sandton, South Africa HotelJobs.co.za Full timeOur client is a prestigious upmarket venue located in the vibrant Northern Suburbs of Sandton and Rosebank, catering to high-end corporate events, private functions, and weddings. Known for our luxurious ambiance and exceptional service, we provide a world-class setting for unforgettable experiences. **Job Overview**: **Key Responsibilities**: - Coordinate...
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Operations Coordinator
1 month ago
Sandton, South Africa Hello Group Recruitment Full timeWe are seeking an Operations Assistant to provide crucial support to our operations team. This role will involve a variety of tasks, including administrative duties, pricing management, customer support, vendor coordination, and assisting with app testing. As you will be shadowing the Operations Manager, this is an excellent opportunity for a young...
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Banqueting Coordinator
3 months ago
Sandton, South Africa HotelJobs.co.za Full timeValor Hospitality Partners is a global hospitality management company that partners with internationally renowned hotel brands to deliver the hotel’s full commercial potential. **OUR CULTURE**: Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests. It’s our uncompromising passion for...
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Junior Sales Operations Manager
8 months ago
Sandton, South Africa HotelJobs.co.za Full timeWell known Lodge Manager Company / DMC is looking for a Junior Sales Operations Manager for their Direct Bookings department. - Actively lead a team of Travel Specialists - Support the Direct Sales activities of the regional businesses - Aggressively pursue direct sales targets as defined by the Group Sales Manager - Optimize Team performance through...
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Operations Coordinator
4 weeks ago
Sandton, South Africa Broll Property Group Full timeJob SummaryThe Operations Assistant plays a vital role in ensuring the smooth daily operations of our organization. This position involves providing administrative support, coordinating logistics, managing resources, and facilitating communication between departments.
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Operational Coordinator
2 days ago
Sandton, South Africa IOCO Full timeWe are seeking an experienced Operational Coordinator to join our team. As a key member of our support environment, you will be responsible for managing and coordinating communication to ensure smooth operations.Your role includes:Ticket ManagementAdministrationReportingQuality controlSLA ManagementDirect User CommunicationAbout the Role:This is a permanent...
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Operations Coordinator
7 months ago
Sandton, South Africa BDO South Africa Full timeOur Core Values reflect how we manage our work, our relationships and ourselves. As an employee of the firm, you will live true to our Core Values of people first, being exceptional every day in every way, embracing change, feeling empowered through knowledge, and choosing accountability. Our Core Values are the standards by which we conduct ourselves day...
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Inbound Travel Booking Specialist
2 months ago
Sandton, South Africa Executive Placings Full timeWe are seeking a skilled Direct Travel Specialist to join our team at Executive Placings. This role requires a professional with experience handling inbound bookings to Southern Africa for Direct Clients.Key responsibilities include:Calm and professional interaction with suppliers and travel plannersCreative planning and designing of itinerariesHandling...
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Administrative Receptionist and Travel Coordinator
3 months ago
Sandton, South Africa The Capital Hotels and Apartments Full time**Description**: **As the Administrative Receptionist and Travel Coordinator, you will be the primary receptionist, managing the front desk, and providing exceptional customer service. In addition, you will be responsible for various administrative tasks, including office management, travel coordination and cost reporting thereof, secretarial duties,...
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Leisure Travel Coordinator
3 weeks ago
Sandton, South Africa Wild Dreams Hospitality Full timeWe are seeking a skilled Leisure Travel Coordinator to join our team at Wild Dreams Hospitality. This role is responsible for the planning, design, and execution of leisure FIT tailor-made itineraries in South, Southern, and East Africa.Key ResponsibilitiesManage the reservations process, including handling bookings from quote to finalizing, including...