Operations Coordinator
1 month ago
Primary Purpose: To support the Travel Designers in the booking process while maintaining relationships with suppliers and administering the backend of each booking.
Key Responsibilities:
- To secure reservations with service providers and travel designers accurately and efficiently.
- Handling customer relationships and developing/promoting products and services in the inbound travel industry.
- Maintaining product and geographic knowledge on Southern and East Africa.
- Administering data accurately and maintaining excellent communication skills in English.
- Working knowledge of TourPlan and WISH or similar booking/operating systems.
Candidate Requirements:
- Matric certificate with mathematics (minimum standard grade or above).
- Tertiary certificate in Travel & Tourism/hospitality.
- 3 years experience in travel design or operations in Travel & Tourism/hospitality.
- Computer Literate (Microsoft Office, Email, Teams, Internet browsers).
- Proven English literacy.
- Team worker, service and result-oriented.
- Good administrator and professional in all dealings.
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