Leisure Travel Coordinator
2 weeks ago
We are seeking a skilled Leisure Travel Coordinator to join our team at Wild Dreams Hospitality. This role is responsible for the planning, design, and execution of leisure FIT tailor-made itineraries in South, Southern, and East Africa.
Key Responsibilities- Manage the reservations process, including handling bookings from quote to finalizing, including invoicing and travel documents.
- Ensure turnaround times are strictly adhered to according to standard operating practices.
- Proactively sell products and services to ensure the best possible itinerary for guests.
- Maintain constant and consistent interaction and clear communication with colleagues, agents, operators, guests, and suppliers.
- 3-5 years of previous inbound tour operating experience and an understanding of the travel industry.
- In-depth knowledge of Tourplan (or similar booking systems) and WETU.
- Extensive geographical, logistical, and product knowledge of South, Southern, and East Africa.
- Fluency in both verbal and written Spanish, preferably South American Spanish.
- Excellent communication skills with a strong command of the English language.
- Ability to deliver exceptional service to agents and guests in a calm, professional manner.
- Strong time management, attention to detail, and ability to work under pressure.
- Proficiency in Word, Excel, and general computer literacy.
This role is based in Gauteng, Sandton, and offers a competitive salary of approximately R450,000 per annum, reflecting the high demand for skilled professionals in the tourism industry.
Wild Dreams Hospitality is committed to providing a dynamic and supportive work environment that encourages growth and development.
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