Operations Manager
2 weeks ago
Company Overview
">Wild Dreams Hospitality is a reputable company that specializes in providing exceptional travel experiences to clients. We are seeking a highly skilled Operations Manager to join our team and contribute to the success of our operations.
">Job Description
">The Operations Manager will be responsible for filling a full operations role in the booking process, supporting the Travel Designers and establishing relationships with suppliers and administration of the entire backend of each booking made by the journey designers.
">To secure reservations with all service providers accurately and efficiently, the candidate must have a Matric certificate with mathematics (minimum standard grade or above) and a Tertiary certificate in Travel & Tourism/hospitality.
">Additionally, the ideal candidate should have at least 3 years of experience in travel design or operations in Travel & Tourism/hospitality, handling customer relationships and developing & promoting product and services in the inbound travel industry.
">Key responsibilities include computer literacy (Microsoft Office, Email, Teams, Internet browsers), proven English literacy, and working knowledge of TourPlan and WISH or similar booking/operating system.
">Estimated Salary: R600,000 per annum (dependent on experience)
">Required Skills and Qualifications
">In order to excel in this role, candidates should possess excellent communication skills in English, both written and oral, as well as excellent attention to detail and accuracy in data capturing.
">Furthermore, foreign language skills are advantageous, and the ability to work effectively as part of a team, demonstrating a service-oriented approach and good administrative skills is essential.
">Benefits
">Candidates who are dedicated to customer satisfaction and willing to go the extra mile will find this role rewarding and challenging.
">Location
">Located in Gauteng or Cape Town, this position offers a unique opportunity to be part of a dynamic team and contribute to the success of Wild Dreams Hospitality.
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