Technical Support Specialist
5 days ago
**Job Title:** Technical Support Specialist - Audio Visual Systems
About the Role:
We are seeking a highly skilled and experienced Technical Support Specialist to join our team at TalentCru. As a key member of our technical support team, you will be responsible for providing exceptional technical support and expertise in audio visual systems to our clients.
About You:
To succeed in this role, you will need to have a strong background in IT and audio visual systems, with a proven track record of delivering excellent customer service and technical support. You will also need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Provide technical support and expertise in audio visual systems to clients via phone, email, and on-site visits
- Troubleshoot and resolve technical issues related to audio visual equipment and systems
- Install and configure audio visual equipment and systems
- Develop and maintain technical documentation and knowledge base
- Collaborate with cross-functional teams to ensure seamless delivery of technical support services
Required Skills and Qualifications:
- BSc/BA in IT or Computer Science
- Minimum 5-8 years of experience in IT and audio visual systems
- Excellent technical skills and knowledge of audio visual equipment and systems
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
Benefits:
- Competitive salary: $80,000 - $110,000 per annum
- Opportunity to work with a dynamic and growing company
- Professional development and growth opportunities
- Benefits package including health insurance, retirement plan, and paid time off
About Us:
TalentCru is a leading provider of technical support and consulting services to businesses and organizations across various industries. We pride ourselves on delivering exceptional customer service and technical expertise to our clients, and we are committed to building long-term relationships with our clients and partners.
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