Internship - Technical Support Specialist Junior
2 months ago
**Business Unit**:Discovery Bank**Function**:Banking**Date**:1 Oct 2024- Internship - Technical Support Specialist: IT Infrastructure Support
- **About Discovery**
- Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best.
As global thought leaders, Discovery is passionate about innovating - not only to achieve financial success, but to ignite positive and meaningful change within our society.**About Discovery Bank**
- We're the world's first behavioural bank, designed with our clients in mind. We haven't changed just one thing, we've changed everything. Our main goal is to improve the financial health of our clients by helping change how they work with their money. Through Vitality Money, our clients will learn more about what it means to be financially healthy and get rewarded for managing their money well. If you are a problem solver, always questioning the way things are done, passionate about doing what is right, have the ability to change direction quickly when needed and love to dazzle your clients, Discovery Bank could be the place for you.
- **Job Purpose**-
**Areas of responsibility may include but are not limited to**
**Operational Support**
- Provide 24/7 server operating system support.
- Monitor system availability and capacity usage.
- Maintain and upgrade operating system software.
- Create and maintain technical documentation.
- Perform root cause analysis and optimization.
- Log and manage incidents.
**Programme and Project Support.**
- Provide support to the Programme Office in the build and implementation lifecycle of new services and changes to related services including support for non-production environments
**Compliance, Governance, Risk and Control Processes**
- Assist in planning changes and releases.
- Participate in resilience and recovery planning.
***
**Education and Experience**
- Completed bachelor’s degree in Information Technology or Compute Science.
- ITIL Foundation certification is an added advantage.
***
**Technical Skills or Knowledge**
- Server operating system and hypervisor technologies (Windows, Linux, VMWare).
- Public cloud technologies.
- Network technologies.
- Storage technologies.
- Database Management systems.
- Incident Management and Problem Management procedures
- EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
-
Technical Support Specialist
4 weeks ago
Sandton, South Africa Dimension Data Full timeJob SummaryThe Technical Support Specialist will provide technical support to NTT clients, remotely supporting clients within service level agreements (SLAs), to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management.Responsible for setup and installation of...
-
Sandton, South Africa BCXP Full time{"h2":{"text":"Job Summary"},"p":{"text":"We are seeking a highly skilled Ops Specialist to join our Customer First Centre team. As an Ops Specialist, you will be responsible for providing technical support and escalations to our customers, ensuring their issues are resolved in a timely and professional manner. This is an exciting opportunity to join a...
-
Internship: Support Analyst
3 weeks ago
Sandton, South Africa Discovery Ltd. Full time**Business Unit**:Discovery Employee Benefits**Function**:Database Administration**Date**:31 Oct 2024 - Achieve more than** **YOU BELIEVE** - Discovery - Employee Benefits- Internship: Data Analyst**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional...
-
Netops Internship
7 months ago
Sandton, South Africa BUI Full time**NetOps Internship Opportunity at BUI - Kickstart Your Network Operations Career!**: Are you enthusiastic about network operations, eager to learn and ready to take the first step in a promising career within an innovative technology environment? BUI, a leading name in cloud, security, networking, and managed services, is delighted to announce an opening...
-
Technical Support Specialist
3 days ago
Sandton, South Africa CallForce Full timeJob DescriptionWe are seeking a highly skilled Junior IT Technician to join our team at CallForce. The successful candidate will be responsible for providing technical support and troubleshooting for computer systems, hardware, and software used within our organization.
-
Technical Support Specialist
3 weeks ago
Sandton, South Africa Rubicon Full timeJob Title: Technical Support SpecialistThe Technical Support Specialist role at Rubicon is a critical position that assists senior technicians and support engineers in providing day-to-day technical support to customers. The primary goal is to ensure that all sales staff and customer technical tickets are serviced and closed...
-
Technical IT Support Specialist
2 weeks ago
Sandton, South Africa TalentCru Full timeJob Title: Technical IT Support SpecialistJob Summary:We are seeking a skilled Technical IT Support Specialist to join our team at TalentCru. As a Technical IT Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their IT needs are met with expertise and professionalism.Key Responsibilities:-...
-
Information Technology Internships
1 month ago
Sandton, South Africa Affinity Services Full timeAre you ready to kickstart your career in the tech industry? Affinity Services is excited to offer engaging Information Technology Internships that are designed to give you hands-on experience and a glimpse into the dynamic world of IT! Join our enthusiastic team and immerse yourself in a supportive environment where your skills and creativity can shine. As...
-
Technical Support Specialist
3 weeks ago
Sandton, South Africa Dante Personnel Full timeTechnical Support SpecialistAt Dante Personnel, we are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have previous IT/Admin Support experience and completed qualifications in IT. They will be responsible for managing small projects independently to a conclusion and providing exceptional service to our...
-
Information Technology Internships
1 month ago
Sandton, South Africa Affinity Services Full timeAre you ready to kickstart your career in the tech industry? Affinity Services is excited to offer engaging Information Technology Internships that are designed to give you hands-on experience and a glimpse into the dynamic world of IT! Join our enthusiastic team and immerse yourself in a supportive environment where your skills and creativity can shine. As...
-
Technical Support Specialist
1 week ago
Sandton, South Africa Dimension Data Full timeJob SummaryThe Technical Support Specialist is responsible for providing on-site and remote support to clients regarding the installation, configuration, and maintenance of their equipment and software.This role involves collaborating with the Engineering organization to deliver install and break/fix functions, as well as troubleshooting hardware failures...
-
Technical Support Specialist
2 weeks ago
Sandton, South Africa Dante Personnel Full timeTechnical Support RoleWe are seeking a skilled Technical Support Specialist to join our team at Dante Personnel in Johannesburg.About the Role:The ideal candidate will have prior experience in IT/Admin Support and hold completed qualifications in IT. They should possess high technical competency, with the ability to manage small projects independently to a...
-
Technical Support Specialist
2 weeks ago
Sandton, South Africa Rubicon Full timeJob Summary: We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Rubicon. The successful candidate will play a key role in ensuring the delivery of exceptional technical support to our customers.Key Responsibilities:Provide technical support to customers via various channels, including electronic and telephonic...
-
Technical Support Specialist
3 weeks ago
Sandton, South Africa PPS Recruitment Full timePurpose of the Job:The Technical Support Specialist will be responsible for delivering high-quality, detailed work within prescribed service level agreements (SLAs). This role requires a strong focus on producing precise, consistent work output based on established standards, guidelines, and procedures.The ideal candidate will demonstrate patience and a...
-
Technical Support Specialist
2 weeks ago
Sandton, South Africa Profession Hub Full timeWe are seeking a skilled Technical Support Specialist to provide first-line IT assistance to our users. The ideal candidate will have excellent communication skills and the ability to troubleshoot technical issues remotely using tools like TeamViewer.Key Responsibilities:Provide first-line support for IT queries via phone and remote access tools.Troubleshoot...
-
Internship: System Analyst
3 months ago
Sandton, South Africa Discovery Ltd. Full time**Business Unit**:Discovery Central Services**Function**:Data Analysis**Date**:4 Sep 2024- Discovery - Vitality Group Internship: Systems Analyst Junior**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core...
-
Internship: System Analyst
2 months ago
Sandton, South Africa Discovery Ltd. Full time**Business Unit**:Discovery Central Services**Function**:Information Technology**Date**:11 Sep 2024- Discovery - Vitality Group Internship: Systems Analyst Junior**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our...
-
Graphic Design Internship
5 months ago
Sandton, South Africa Tradeway Full timeWe're looking for a creative and motivated junior designer to join our team for a 12-month internship. You'll work closely with our design and marketing team creating visually appealing and engaging marketing materials for our clients. This is an excellent opportunity for a talented and ambitious individual to enhance their skills and contribute to exciting...
-
Italian Speaking Technical Support Specialist
2 weeks ago
Sandton, South Africa Jai Search Consultancy Full timeJob Title: Italian Speaking Technical Support SpecialistWe are seeking a highly skilled Italian Speaking Technical Support Specialist to join our team at Jai Search Consultancy.Duties and Responsibilities:• Provide level 1 technical support to customers via phone, chat, email, or online requests.• Assess the complexity, impact, and priority of customer...
-
IT Technical Specialist
6 days ago
Sandton, South Africa Dimension Data Full timeJob OverviewDimension Data is seeking a highly skilled IT Technical Specialist to join our team as an MS Engineer L3. This role is responsible for providing exceptional technical support to clients, ensuring that their infrastructure is configured, installed, tested, and operational.