Sales Team Lead

1 month ago

Cape Town, Western Cape, South Africa Midvaal Recruitment Full time

Sales Team Lead

MID455

As a Sales Team Lead at Midvaal Recruitment, you will be responsible for leading a team of sales representatives to achieve aggressive sales targets.

Key Responsibilities:

  • Achieve agreed budget
  • Expand customer base
  • Expand product range through new products
  • Cross-Selling within the group

Sales Strategy & Target Achievement:

  • Develop and implement sales strategies to meet or exceed sales targets for the company's manufacturing products or solutions.
  • Identify new sales opportunities and customer segments to expand market share.

Customer Relationship Management:

  • Build and maintain strong, long-lasting relationships with key customers, including distributors, suppliers, and end-users.
  • Serve as the primary point of contact for high-value accounts, understanding their needs and ensuring satisfaction with products and services.

Business Development:

  • Identify and evaluate potential new customers, markets, and opportunities for product expansion.
  • Conduct market research to understand industry trends, customer needs, and competitive offerings.

Product Knowledge & Presentations:

  • Maintain in-depth knowledge of the company's manufacturing processes, products, and services.
  • Deliver compelling sales presentations, product demonstrations, and proposals to customers.

Negotiations & Contract Management:

  • Lead negotiations on pricing, terms, and agreements with customers, balancing customer satisfaction and profitability.
  • Prepare and manage contracts, ensuring compliance with company policies and legal requirements.

Sales Forecasting & Reporting:

  • Monitor sales performance and forecast future sales based on market conditions and customer demand.
  • Provide regular reports and updates on sales activities, pipelines, and results to senior management.

Collaboration with Internal Teams:

  • Work closely with production, R&D, and logistics teams to ensure product availability, quality, and delivery timelines meet customer expectations.
  • Communicate customer feedback to internal teams for continuous improvement in products and services.

Customer Support & Issue Resolution:

  • Provide post-sales support, addressing any customer issues or complaints promptly to ensure high customer satisfaction.
  • Collaborate with technical support teams to resolve any product-related issues that arise.

Training & Mentorship:

  • Provide training and mentorship to junior sales representatives, helping them develop their skills and improve their performance.
  • Share industry knowledge and best practices with the broader sales team.

Travel & Client Visits:

  • Frequently travel to meet with clients, attend trade shows, and participate in industry conferences to promote the company's products and stay connected to the market.

Qualifications & Skills:

  • Education: Bachelor's degree in business, marketing, engineering, or a related field.
  • Experience: Minimum of 5-10 years of sales experience in the manufacturing or industrial sector, with a proven track record of meeting or exceeding sales targets.
  • Background and understanding of Rubber will be an advantage
  • Technical Background or technical understanding
  • Sales Acumen: Strong sales skills with expertise in closing deals, account management, and customer retention.
  • Communication: Excellent verbal and written communication skills, with the ability to deliver clear and persuasive presentations.
  • Negotiation Skills: Experience in negotiating large contracts, including terms, pricing, and delivery schedules.
  • Technical Understanding: Knowledge of manufacturing processes, technical products, and the ability to understand customer specifications.
  • Problem-Solving: Ability to quickly address and resolve issues to maintain positive client relationships.
  • CRM Tools: Proficiency in Customer Relationship Management (CRM) systems and sales software.
  • Travel Flexibility: Willingness to travel as needed to meet clients and attend industry events.

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