Sales Operations Administrator
4 weeks ago
**JOB PURPOSE**
The purpose of the Sales Operations administrator is to provide administrative and operational support to the Chief Revenue Officer.
**JOB OBJECTIVES**
CUSTOMER COMPLAINTS
Responsible for investigating the source of customer complainst and working collaboratively with stakeholders to resolve issues.
Responsible for providing updates on issues to Chief Revenue Officer
S&OP ACTIONS
Follow-up with Area Sales Managers around outstanding actions and provide an update to the CRO on the progress made
**JOB REQUIREMENTS**
QUALIFICATIONS
NQF 6 Business Administration / Management / Marketing
KNOWLEDGE
Customer care
Sales Knowledge
Project management
EXPERIENCE
Sales Operations Administrator / Executive assistant - 2 to 3 years
SKILLS
Excel - intermediate
MS D365
Interpersonal Skills
Problem Solving
Prioritising skills
Assertiveness
COMPETENCIES
Judgement and Decision Making
Implementation and Control
Negotiation
Planning and Organising
ADDITIONAL REQUIREMENTS
South African citizen
Flexibility with regards to working hours - might be required to work overtime
JOB GRADE
C3
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