Internal Sales Administrator
6 months ago
**Job Desciption**:
At PLASLOPE, we take pride in our commitment to delivery secure and reliable packaging solutions to our clients. With a reputation for excellence in quality and service, we’ve become a trusted name in the courier and security industry. As we continue to expand, we need dedicated individuals to help us maintain our high standards and drive our growth.
**Key Duties and Responsibilities**:
- Provide exceptional customer service by promptly addressing inquiries, assisting with orders, and resolving any issues that may arise.
- Accurately process and manage customer orders, ensuring they are fulfilled efficiently and on time.
- Identify potential new clients and generate new sales.
- Develop a deep understanding of our product range to assist customers in making informed decisions.
- Collaborate with our sales and production teams to ensure the sales targets are met.
- Maintain accurate records, including sales reports and customer data, to support the sales and management teams.
- Communicate effectively with customers, colleagues, and management, fostering positive relationships.
**Educational Requirements**:
- Matric or equivalent.
- A BCom Degree will be an added advantage.
**Experience Requirements**:
- A minimum of at least 10 years internal and / or external sales experience with a traceable record.
- Excellent knowledge of computer (Microsoft Excel, word, and outlook etc.).
- Knowledge of the Packaging Market.
- Experience in e-commerce and / or banking / CIT sector would be favourable.
- Knowledge of SYSPRO an added advantage.
**Skills and Competencies**:
- Proven work experience as an Internal Sales Administrator / Representative.
- Knowledge of the Packaging Market.
- Excellent people skills with proven customer service competencies.
- Ability to think strategically and willingness to travel when required.
- Excellent time management.
- Ability to work under pressure with attention to detail and meet deadlines.
- Good communication and interpersonal skills.
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