Internal Sales Administrator
2 weeks ago
Job Desciption:
At PLASLOPE, we take pride in our commitment to delivery secure and reliable packaging solutions to our clients.
With a reputation for excellence in quality and service, we've become a trusted name in the courier and security industry.
As we continue to expand, we need dedicated individuals to help us maintain our high standards and drive our growth.
Key Duties and Responsibilities:
- Provide exceptional customer service by promptly addressing inquiries, assisting with orders, and resolving any issues that may arise.
- Accurately process and manage customer orders, ensuring they are fulfilled efficiently and on time.
- Identify potential new clients and generate new sales.
- Develop a deep understanding of our product range to assist customers in making informed decisions.
- Collaborate with our sales and production teams to ensure the sales targets are met.
- Maintain accurate records, including sales reports and customer data, to support the sales and management teams.
- Communicate effectively with customers, colleagues, and management, fostering positive relationships.
Educational Requirements:
- Matric or equivalent.
- A BCom Degree will be an added advantage.
Experience Requirements:
- A minimum of at least 10 years internal and / or external sales experience with a traceable record.
- Excellent knowledge of computer (Microsoft Excel, word, and outlook etc.).
- Knowledge of the Packaging Market.
- Experience in ecommerce and / or banking / CIT sector would be favourable.
- Knowledge of SYSPRO an added advantage.
Skills and Competencies:
- Proven work experience as an Internal Sales Administrator / Representative.
- Knowledge of the Packaging Market.
- Excellent people skills with proven customer service competencies.
- Ability to think strategically and willingness to travel when required.
- Excellent time management.
- Ability to work under pressure with attention to detail and meet deadlines.
- Good communication and interpersonal skills.
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