Director B2B Acceptance Cemea

6 days ago

Johannesburg, South Africa Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**Job Description & Responsibilities**

Visa Business Solutions, B2B Acceptance team has responsibility for defining and executing the CEMEA wide strategy for Visa's commercial acceptance solutions. Our clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients, Multi Nationals and Governments. You will work closely with Issuers, Merchants, FinTech’s and other ecosystem players to deliver these services. We develop strategies and capabilities that enhance the B2B Merchant payment experience in the areas of costs and end-to-end process.

**What is it all about?**

This role will be responsible for the B2B Acceptance segment across the CEMEA region and accountable to achieve ambitious growth targets.

You will be responsible for contributing to the product strategy, envisioning new capabilities, defining features and driving software development initiatives from end-to-end. This role requires expertise in commercial payments, Accounts Payable & Accounts Receivable practices. Experience with network, issuer, processor or expense management software partner is a plus.

Key responsibilities will include:

- The development, localization and launch of key acceptance solutions in the region
- Manage the regional strategy and product roadmap of B2B Acceptance Products.
- Work cross functionally with partners from pricing, technology, account management teams, operations, client services to launch new products.
- Play a crucial role in interfacing with various technology teams and business stakeholders to identify requirements, converting them to functional specs.
- Be in the customer seat in the engineering team, deep passion for satisfying customer needs and influencing design and priority appropriately.
- Work closely with the Regional and Global B2B & Commercial product teams to evolve the value proposition, products and platforms globally to meet client / market needs.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

**Qualifications**:
What we’re after
- Demonstrated experience in implementing B2B Acceptance strategies
- You have experience with product management and product development and can operate proficiently across both disciplines, particularly in building B2B products. We can plug you in anywhere in the Product Lifecycle and trust that you can pick up and drive.
- Demonstrating ownership and effective communication (both verbal & written) are some of your strongest characteristics.
- You know payments and understand the challenges our customers & partners face in the B2B space.
- You are passionate about solving problems, particularly ones we have tried to solve many times before.
- You can influence strategy and drive execution.
- You refuse to build anything without Voice of the Customer validation and you know how to go get it.
- You are an effective storyteller who is skilled in creating presentations and presenting complex topics in simple ways.
- You can dissect a data file, read file specs and are comfortable authoring both technical documentation and marketing collateral.
- Outstanding communication skills (written, oral & presentation) with an ability to explain complex business and technical concepts to broad audiences in an approachable way
- Experience and insight into technology, card issuance, four-party payments and customer experience
- Commercially focused and pragmatic with proven experience leading negotiations for large, competitive deal processes
- Strong interpersonal and collaboration skills with the ability to explain complex business and technical concepts to broad audiences in an approachable way
- Numerate, resilient and focused on professional development

Additional Information

Diversity & Inclusion
- Universal acceptance for everyone, everywhere, is not only our brand

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