Cemea Brand and Card Design Marketing Analyst

4 days ago

Johannesburg, South Africa Visa Full time

Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
**Join Visa: A Network Working for Everyone.**

**Job Description**:
Card Design and Innovations function is part of the CEMEA Marketing department. Its purpose is to protect the Visa brand, to maintain the brand promise of global acceptance, ensuring that all cards issued in the CEMEA region will be accepted, whilst strengthening Brand Equity. This is an agile, highly visible function that works closely with internal and external parties to address the varied card design needs of our clients.

In this important role you’ll need strong organizational practices and communication skills, ability to work cross-functionally, and a desire to consistently exceed client expectations. If your professional experience and career aspirations align with this opportunity, we’d love to talk to you.

**Principal Responsibilities**:

- Manage and review daily submissions of Visa card and payment device designs and artwork from clients and manufacturers in CEMEA region in line with agreed SLA’s.
- Maintain automation tools/frameworks, identify, record and document thoroughly the issues and track bugs with BMAS IT team.
- Assist with monthly client billing cycles.
- Maintain and update documentation that communicates the standards and procedures for payment card manufacturers.
Provide support to the Client Marketing team in resolving card design and card innovation queries and issues raised by internal and external stakeholders, ensuring exceptions are quickly escalated as necessary
- Support the Global Card Design team with the management of the regional card design help desk and technical testing.
**Reporting Relationship**
- Reports to CEMEA Brand, Card Design and Innovation Senior Manager**Key Competencies and working relationships**
- Teamwork and collaboration - works with others across organization to maximize group effectiveness, achieve optimum performance and minimize duplication of effort
- Interpersonal effectiveness - Interacts effectively and respectfully with others in the workplace
- Client focused - focuses efforts on cultivating client relationships and managing client expectations to achieve business objectives
- Business Acumen - demonstrates a strong business focus and understanding of Visa and banking industry business environment
- Works with Visa Country Sales, Product, Brand Marketing, Operating Regulation, Legal and Licensing teams
- Works with external vendors such as Card manufacturers, personalizers and issuers

**Qualifications**:

- Bachelor’s degree or experience within the payment cards industry (ideal).
- Strong verbal and written communication skills in English and any other CEMEA regional language
- Well organized, attention to detail and the ability to multi-task
- Collaborative team player with strong problem-solving and creative thinking skills
- Ability to organize and prioritize tasks
- Ability to translate challenges into solutions, ideas and opportunities
- Proven success in a fast-paced, high output environment

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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