Conference and Events Assistant

3 months ago


Cape Town, South Africa Lion Roars Hotels & Lodges Full time

Lion Roars Hotels and Lodges is seeking a dynamic and outgoing **Conference and Events Co-Ordinator** to join our team in Kloof Street, Cape Town.

This role involves working closely with clients to organise and execute successful events at our venues inside **Kloof Street Hotel**.
- **Key Responsibilities**:_
- Prepare quotes, follow-up calls, and conduct meetings with prospective clients interested in hosting events at our venue.
- Identify, solicit, and develop existing and new accounts to drive business growth.
- Serve as the primary point of contact between the company and clients, acting as a liaison and spokesperson on behalf of the hotel as well as the Lion Roars brand.
- Plan and conduct site inspections to showcase our venue's offerings to potential clients.
- Identify and profile new market opportunities to expand our client base.
- Set high performance standards and pursue aggressive goals and targets to drive success.
- Meet with clients to discuss all aspects of their event or group booking, ensuring operational teams are fully briefed on requirements and expectations.
- Draft comprehensive function sheets outlining every aspect of the booking and distribute them to the operational department in a timely manner.
- Conduct pre-con meetings with department heads before group arrivals to ensure all responsibilities are understood and agreed upon.
- Meet and greet clients for groups and events, providing exceptional customer service throughout their experience.
- Communicate any client concerns or feedback to relevant department heads to ensure prompt resolution.
- Ensure all accounts related to groups and events are finalised with no outstanding payments before departure.
- Be flexible and willing to work overtime when necessary to ensure the success of events.

KloofStreetHotel #LionRoarsHotelsAndLodges #JobOpportunity #CapeTownJobs #Conference&EventsCoordinator #EventsCoordinator #Conferencing #Coordinator



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