Conference and Banqueting Coordinator

4 days ago


Cape Town, South Africa Pepperclub Hotel & Spa Full time

**The Pepperclub Hotel** seeks a skilled & experienced Banqueting/Conference Co-ordinator to liaise with all clients, ascertaining their requirements and co-ordinating these needs to ensure the successful execution of functions and conferences in a timely manner in accordance with the set standard of hotel. If you meet the criteria below, then we would like to hear from you

**JOB SPECIFICATIONS**:
Preferable Grade 12 and/or Qualification in Hotel / Events Management

Must have at least 3 years hotel experience in a banqueting / Event coordinating position in medium to large 4* or 5* Hotel

Must be Computer literate with working knowledge of Microsoft Office & Opera / Sales & Catering

Highly presentable with excellent telephone etiquette and verbal communication skills

Very well organized with attention to detail

Sales-driven, upselling the facilities and services of the property

Ability to work without supervision.

Able to work occasional weekends and Public holidays

**JOB DESCRIPTION**:
Maintain a high level of product and service knowledge about PCH.

Responsible for sending quotations for potential business in a timely manner, follow up on sent quotations, finalising payments and preparing function sheets

Liaise with departments to ensure that we can deliver the requirements for a guest before agreement is in place

Answer calls in a pleasant and courteous manner, in accordance to LQA standards

Attend weekly function sheet meeting and Block enquiry meetings

To ensure harmonious relationships exist with other departments by maintaining clear and prompt communication between all parties.

To ensure that all Block bookings are made and updated accurately, efficiently and comprehensively in accordance with the Hotel standards

Ensuring that all profile notes and trace reports are updated correctly

Ability to insert and manage blocks as well as do daily Follow up’s on Group and conference enquiries on a regular basis in order to ensure maximum revenue

Assist & maintain an efficient administration system within the department

Preparing function sheets and ensuring it gets sent out to Operations timeously.

Meet and greet clients on arrival, check in during break times and follow up after conference.

Responsible for hosting site inspections when necessary.

**Experience**:

- BANQUETING CO-ORDINATOR: 3 years (required)

**Location**:

- Cape Town, Western Cape (required)

Application Deadline: 2024/10/14
Expected Start Date: 2024/12/02



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