Salesforce Training
3 months ago
TransUnion's Job Applicant Privacy Notice
**What We'll Bring**:
**What You'll Bring**:
**Responsibilities**
- Create engaging and interactive learning materials and courses for various audiences and levels of expertise.
- Deliver training sessions in different formats, such as online, in-person, or blended, using various tools and platforms.
- Evaluate the effectiveness and impact of training programs and make recommendations for improvement.
- Provide support to individual users or teams to improve system usability.
- Leverage outputs from user system navigation pattern analysis to identify areas where users need feedback.
- Provide feedback to product owners regarding any challenges users are facing.
**Impact You'll Make**:
**Qualifications**
- Bachelor's degree in education, business, instructional design or a related field.
- At least 2 years of experience in designing and delivering training programs, preferably on Salesforce or other CRM/technology platforms.
- Certified Salesforce Administrator or Developer, or willing to obtain certification within 12 months of hire.
- Excellent communication, presentation, and facilitation skills.
- Ability to work independently and as part of a team.
- Ability to adapt to changing needs and priorities.
- Proficient in Microsoft Office, Google Suite, and other online tools and platforms that deliver clear, coordinated and action-oriented content.
Please note it is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa that has fibre, but will not be able to work in a location outside of South Africa.
A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line or install fibre in order to work effectively.
Please note that being a credit bureau, some positions require a clear credit record.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title
Specialist II, Administration
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