Salesforce Administrator
2 weeks ago
Development of client solutions:
Contributing to engagement deliverables pertaining to all aspects of Salesforce Technology.
Assist discovery & design workshops to identify client requirements.
Designing and/or Reviewing of Salesforce solutions to meet client requirements.
Inputting into the estimation of engagements in discovery, pre-build and in-build phases.
Managing your build of Salesforce solutions using configuration.
Responsibility for the quality and timeliness of your build deliverables.
Ability to perform Customisation of Salesforce using Configuration.
Facilitating End User Training and other user adoption activity.
Work in an agile culture and work in a high performance driven environment
Help identify and maintain client and stakeholder relationships.
Recommend new features and improvements to optimize and increase use of the client's
platform.
Provide technical specifications and help maintain overall documentation for the business.
Adhere to and promote best practices, and design the guidelines.
Commercial
Supporting Pre-sales during development of new business with new or existing clients
Support the production of proposals & working with wider teams to present proposals
Assist in the review of proposals during the pre-sales process to ensure proposal accuracy
Working with the commercial teams to ensure a smooth handover in to Delivery processes
Ability to work with engagement leadership to ensure accurate and achievable resourcing
planning
GeneralMaintain certification in selected salesforce products
Maintain and improve internal team skills, processes and ways of working.
Help mentor and coach other colleagues.
Participate in the business culture, practices and teams.
**REQUIREMENTS**
Salesforce Certified Administrator
Salesforce Certified Platform App Builder
Salesforce Certified Sales Cloud (desirable)
Salesforce Certified Service Cloud (desirable)
Salesforce Certified Community Cloud (desirable)
Certified Agile Practitioner (optional)
Salesforce Accredited Financial Services Cloud (optional)
Salesforce Certified Business Analyst (optional)
Experience in full cycle software development
Experience with Salesforce configurations
Background in CRM process design and implementation
Industry specialist knowledge in Financial Services (Banking, Insurance or Wealth
Management)
Experience with integrated packages e.g. AdobeSign,.DocuSign, CTI, Marketing Tools
Strong presentation and communication skills
Strong aptitude; logical and analytical ability
Ability to commute/relocate:
- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)
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