Salesforce Administrator

4 days ago


Johannesburg, South Africa Lineker Solutions Full time

Development of client solutions:
Contributing to engagement deliverables pertaining to all aspects of Salesforce Technology.

Assist discovery & design workshops to identify client requirements.

Designing and/or Reviewing of Salesforce solutions to meet client requirements.

Inputting into the estimation of engagements in discovery, pre-build and in-build phases.

Managing your build of Salesforce solutions using configuration.

Responsibility for the quality and timeliness of your build deliverables.

Ability to perform Customisation of Salesforce using Configuration.

Facilitating End User Training and other user adoption activity.

Work in an agile culture and work in a high performance driven environment

Help identify and maintain client and stakeholder relationships.

Recommend new features and improvements to optimize and increase use of the client's

platform.

Provide technical specifications and help maintain overall documentation for the business.

Adhere to and promote best practices, and design the guidelines.

Commercial

Supporting Pre-sales during development of new business with new or existing clients

Support the production of proposals & working with wider teams to present proposals

Assist in the review of proposals during the pre-sales process to ensure proposal accuracy

Working with the commercial teams to ensure a smooth handover in to Delivery processes

Ability to work with engagement leadership to ensure accurate and achievable resourcing

planning

GeneralMaintain certification in selected salesforce products

Maintain and improve internal team skills, processes and ways of working.

Help mentor and coach other colleagues.

Participate in the business culture, practices and teams.

**REQUIREMENTS**

Salesforce Certified Administrator

Salesforce Certified Platform App Builder

Salesforce Certified Sales Cloud (desirable)

Salesforce Certified Service Cloud (desirable)

Salesforce Certified Community Cloud (desirable)

Certified Agile Practitioner (optional)

Salesforce Accredited Financial Services Cloud (optional)

Salesforce Certified Business Analyst (optional)

Experience in full cycle software development

Experience with Salesforce configurations

Background in CRM process design and implementation

Industry specialist knowledge in Financial Services (Banking, Insurance or Wealth

Management)

Experience with integrated packages e.g. AdobeSign,.DocuSign, CTI, Marketing Tools

Strong presentation and communication skills

Strong aptitude; logical and analytical ability

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)



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