Project Manager with Salesforce or CRM Experience

4 weeks ago

Johannesburg, South Africa SPECD (Pty) Ltd Full time

Gauteng, JHB - Northern Suburbs
- (Market related)

**A client in a banking sector seeks to add an experienced PROJECT MANAGER WITH SALESFORCE OR CRM EXPERTISE to join their team on a 6-month rolling contract.**

**JOB DESCRIPTION**:
***

**Job Title**:Project Manager with Salesforce or CRM experience

**Duration**: 6 Month Contract (Renewable)

**Location**:Johannesburg

**ROLE OVERVIEW**:
**KEY RESPONSIBILITIES**:

- Customize, configure, and maintain Salesforce/ CRM.
- Provide daily support for CRM authoring activities.
- Manage project work, facilitate communication between development teams and business leaders, update leaders on project status, and coordinate training and rollout plans, including assistance with go-live data migration.
- Analyse business needs, schedule meetings, plan agendas, confer with business line leaders, document findings, and deliver verbal and written presentations.
- Conduct technical diagnosis of operational issues and collaborate with local, external, and global teams to resolve them promptly.

**What Makes This Role Unique**:

- This position offers the opportunity to work in a dynamic, fast-paced front-office environment within small teams, providing exposure to a wide range of technologies.

**Professional Development Value**:

- In this role, you will gain hands-on exposure and responsibility for highly sought-after technologies. You'll work with a team that fosters innovation, encourages participation, and collaborates closely with senior business management on key initiatives.

**QUALIFICATION**:

- Experience with Capital Markets CRM systems such as Tier1 or SingleTrack is preferred.
- Prior experience with BlueMatrix Research Authoring & Distribution systems is helpful.
- Familiarity with Event Management systems support is advantageous.
- Understanding of database principles and basic SQL is advantageous.
- Ability to work under pressure, manage conflicting priorities, and meet deadlines.
- Excellent verbal and written communication skills, with the ability to liaise with individuals at all levels, including technical and non-technical stakeholders.
- Experience working in an Agile methodology and maintaining written policies and procedures in a Wiki.
- Experience collaborating with global teams and handling system migrations, including data and resources.

**SKILLS**:

- Salesforce/CRM platforms and project management skills and experience.
- Application Support.
- SQL, Excel, Wiki, JIRA.

**Special Knowledge**:

- Salesforce/CRM Platforms.
- Any database or development skills would be useful.

**PACKAGE & REMUNERATION**:

- Will be agreed based on qualifications, applicable banking experience and previous earnings.

**If you are a dedicated and skilled IT professional with a passion for technology and a strong background in Salesforce CRM platforms, please send in your**
- For more information please contact:

- Christine McEnderry

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