Project Manager with Salesforce or CRM Experience
7 months ago
Gauteng, JHB - Northern Suburbs
- (Market related)
**A client in a banking sector seeks to add an experienced PROJECT MANAGER WITH SALESFORCE OR CRM EXPERTISE to join their team on a 6-month rolling contract.**
**JOB DESCRIPTION**:
***
**Job Title**:Project Manager with Salesforce or CRM experience
**Duration**: 6 Month Contract (Renewable)
**Location**:Johannesburg
**ROLE OVERVIEW**:
**KEY RESPONSIBILITIES**:
- Customize, configure, and maintain Salesforce/ CRM.
- Provide daily support for CRM authoring activities.
- Manage project work, facilitate communication between development teams and business leaders, update leaders on project status, and coordinate training and rollout plans, including assistance with go-live data migration.
- Analyse business needs, schedule meetings, plan agendas, confer with business line leaders, document findings, and deliver verbal and written presentations.
- Conduct technical diagnosis of operational issues and collaborate with local, external, and global teams to resolve them promptly.
**What Makes This Role Unique**:
- This position offers the opportunity to work in a dynamic, fast-paced front-office environment within small teams, providing exposure to a wide range of technologies.
**Professional Development Value**:
- In this role, you will gain hands-on exposure and responsibility for highly sought-after technologies. You'll work with a team that fosters innovation, encourages participation, and collaborates closely with senior business management on key initiatives.
**QUALIFICATION**:
- Experience with Capital Markets CRM systems such as Tier1 or SingleTrack is preferred.
- Prior experience with BlueMatrix Research Authoring & Distribution systems is helpful.
- Familiarity with Event Management systems support is advantageous.
- Understanding of database principles and basic SQL is advantageous.
- Ability to work under pressure, manage conflicting priorities, and meet deadlines.
- Excellent verbal and written communication skills, with the ability to liaise with individuals at all levels, including technical and non-technical stakeholders.
- Experience working in an Agile methodology and maintaining written policies and procedures in a Wiki.
- Experience collaborating with global teams and handling system migrations, including data and resources.
**SKILLS**:
- Salesforce/CRM platforms and project management skills and experience.
- Application Support.
- SQL, Excel, Wiki, JIRA.
**Special Knowledge**:
- Salesforce/CRM Platforms.
- Any database or development skills would be useful.
**PACKAGE & REMUNERATION**:
- Will be agreed based on qualifications, applicable banking experience and previous earnings.
**If you are a dedicated and skilled IT professional with a passion for technology and a strong background in Salesforce CRM platforms, please send in your**
- For more information please contact:
- Christine McEnderry
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