Customer Experience Specialist

Job OverviewA highly skilled Customer Experience Leader is required to guide, oversee, develop, and inspire their team to achieve exceptional results. Key responsibilities include:Key ResponsibilitiesManage team performance and achievement of key performance indicators (KPIs).Leave and absence management, ensuring required resourcing is available as per...

Job Overview: We are seeking a skilled Operational Communications Specialist to join our team at Customer Experience People SA Ltd. This role will focus on building and leading a strategic communications plan to drive engagement and support activity for all colleagues. The ideal candidate will have a strong background in marketing or a related field, with a...

Job Overview Huntswood is looking for Customer Service Advisers with Webchat and Voice experience to join our global team. Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you Job Responsibilities Provide responses to all, maintaining high quality of services, performance standards and attend to high...

Customer Experience SpecialistWe are looking for a highly skilled Customer Experience Specialist to join our team at beBee Professionals. The successful candidate will be responsible for delivering exceptional customer experiences through proactive communication, issue resolution, and product knowledge. Key qualifications include a minimum of 2 years of...

We are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...

Job OverviewWe are seeking a highly skilled Customer Experience Specialist to join our dynamic team in Cape Town, South Africa.Key Responsibilities:Manage inbound customer queries and provide timely support to ensure exceptional customer experience.Process purchase orders and coordinate with suppliers and distribution centers to ensure timely delivery to...

Job SummaryWe're seeking a highly skilled Quality Assurance Specialist to join our team in Cape Town.About the RoleThe Quality Assurance Specialist will be responsible for evaluating and scoring customer interactions across all channels, ensuring compliance and accuracy.They will provide detailed feedback to team members and assist in identifying...

**Who we are** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies...

at DigiCert Cape Town ABOUT DIGICERT We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded...

**ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies...

About UsMRI Software is a global leader in real estate software, dedicated to improving people's lives through flexible and game-changing solutions.Job OverviewThis role offers an exciting opportunity to join our team as a Customer Experience Specialist, providing exceptional support to our clients.Salary and BenefitsWe offer a competitive salary of $60,000...

About the Role: We are seeking a highly skilled Customer Experience Specialist to join our team at Jai Search Consultancy. This individual will be responsible for delivering exceptional customer experiences via various communication channels.Main Responsibilities:• Deliver an excellent customer experience• Provide comprehensive support to customers,...

Job SummaryWe are seeking a skilled Customer Experience Specialist to join our team at FirstRand Bank Limited. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences by being helpful and sensitive to customer needs, expectations, and providing product solutions.Key ResponsibilitiesConnect with our...

Job Summary:WNS Global Services is seeking a Customer Experience Specialist to join our team in Claremont. This exciting opportunity requires an individual with exceptional communication skills to provide customers with a first-class service experience in a contact center environment.About the Role:We are looking for high-performance individuals who can...

About the RoleWe are seeking a skilled Software Engineer to join our team of innovators. As a key member of our engineering team, you will be responsible for building and maintaining scalable applications that meet the needs of our users. Your expertise in software development, combined with your passion for delivering high-quality solutions, will make you a...

Job OverviewThe role of Internal Operations Communication Manager sits within a newly created team at Customer Experience People SA Ltd, allowing us to significantly improve the way we engage with our internal teams across South Africa and UK Operations.Key Responsibilities:Tailor and deliver a wide range of impactful communication services, including...

**Who we are** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies...

We are currently seeking a skilled Customer Experience Specialist to play a vital role in helping us achieve our vision of delivering exceptional customer service. As a key member of our sales team, you will be responsible for building strong relationships with customers, providing personalized advice, and ensuring they receive the best possible...

At Plus1X Solutions (Pty) Ltd, we're seeking a Customer Experience Leadership Specialist to drive our service delivery efforts and exceed customer expectations.This role involves building strong customer relationships, managing service delivery organizations, and ensuring financial success while maintaining high service standards.We require expertise in...

Excellent written and verbal communications skills with an ability to interact with senior stakeholders. Ability to get hands dirty in the detail but can also see the bigger picture. Ability to effectively manage multiple workstreams at the same time while maintaining a high level of quality. Confident creating reports for leadership consumption. Ability to...