![Sandi Crowther Recruitment](https://media.trabajo.org/img/noimg.jpg)
Customer Service and E-commerce Administrator
4 weeks ago
Gauteng, Randburg
- R 11 000 - R 15 000 Monthly Basic Salary (Provident Fund and Medical Aid contribution, 13th cheque)
**Northriding, Johannesburg. **Opportunity exists for vibrant, enthusiastic peoples person with strong customer service experience ideally within a vet practice / pet industry.
**Responsibilities**:
- Research and problem-solve to determine appropriate solutions for customers, think proactively, and set follow-ups as needed to ensure contact resolution
- Day to day admin related tasks including product barcode catalogue maintenance, price comparisons, customer returns, courier tracking etc.
- Ensure the showroom is strikingly, effectively, accurately, and fully merchandised
- Liaise with Web Content and Design team on website merchandising and effect updates
- Have strong selling skills and techniques for showroom and online shoppers
**Requirements**:
- Must be passionate about pets
- 2-3 years customer service experience (e-commerce environment is a bonus)
- Vet practice and / or pet industry, products, and nutrition experience
- Excellent communication skills (written, verbal and listening)
- Ability to multi-task
- Strong organizational and time management skills
- Computer literate in Excel, Word and Outlook
- Be comfortable navigating web-based platforms
- Must be fluent in English (other languages a bonus)
- Good physical health
- Own transportation
- Flexible approach to working hours with a willingness and ability to respond to the seldom needs of the role outside normal office hours
For more information please contact:
- Lee-Ann Cullen
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