![KBC Health and Safety](https://media.trabajo.org/img/noimg.jpg)
Client Services Administrator
4 weeks ago
**Purpose of the position**: To assist Client’s in securing the correct KBC Training Course for their needs. Scheduling and Processing Booking Enquiries in advance to enable efficient management of Training Resources throughout the Company. To promote a positive image of KBC as the first point of client contact
**Main Responsibilities**:
- Provide information to Clients with regard to the different training programmes required by our Corporate Clients
- Provide information / submit documentation to ensure Clients meet KBC’s standard processes for making training Bookings
- Liaise with Clients to secure training dates
- Manage Booking Control Sheet / Online Scheduler to ensure KBC standards for Bookings are complied with
- Update KBC Mail Logging Profile
- Ensure Branch Staff receive all Booking related documentation
**Minimum Requirements**:
- **Matric**:
- 2 years relevant customer service administration experience
- Experience dealing with customer queries
- Telephone Etiquette
- Call Centre Experience with scheduling will be an advantage
- Computer literate (MS Office)
**Skills Required**:
- Well-spoken with excellent communication skills
- The capacity to multitask and prioritize workload
- Computer Experience
- Superior telephone etiquette
- Customer centric
Preference will be given to Employment Equity-target groups, including people with disabilities.
**Job Types**: Full-time, Permanent
COVID-19 considerations:
We communicate with our Clients telephonically or Virtually and adhere to all Covid 19 regulations, always wear a mask ,social distancing and surfaces sanitized regularly.
**Experience**:
- Administrative and Call Centre: 3 years (preferred)
Application Deadline: 2023/04/21
Expected Start Date: 2023/05/01
-
Client Services Administrator
2 weeks ago
Randburg, Gauteng, South Africa KBC Health and Safety Full timePurpose of the position: To assist Client's in securing the correct KBC Training Course for their needs. Scheduling and Processing Booking Enquiries in advance to enable efficient management of Training Resources throughout the Company. To promote a positive image of KBC as the first point of client contactMain Responsibilities: Provide information to...
-
Client Service Representative
2 weeks ago
Randburg, Gauteng, South Africa FirstRand Full timeJob DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests. Achieve net profit growth for business Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions Manage existing clients and grow...
-
Client Service Consultant
2 weeks ago
Randburg, Gauteng, South Africa FirstRand Full timeJob DescriptionHello Future Client Service Consultant (12 Months contract)Please note that this is a 12 Months' Fixed Term Contract role.Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our team in FNB Commercial National...
-
Service Administrator
4 weeks ago
Randburg, South Africa McCarthy Consulting Full time**QUALIFICATIONS / EXPERIENCE/REQUIREMENTS** - Matric/Grade 12. - Experience in a similar administration position will be an added advantage. - At least 3-5 years’ work experience in general office duties is required. - A valid driver’s licence required. - A clear criminal record **KEY OUTPUTS** - Costing & compiling of quotations & following up on sent...
-
Service Administrator
4 weeks ago
Randburg, South Africa McCarthy Consulting Full timeService Administrator**: - **R15 000 CTC RandburgPerm Well established entity seeking YOUNG energetic applicant with 3 - 5 years exp. within the following: AFRIKAANS first language & English a must Arranging accommodation & payments thereof for Field Technicians Costing & compiling of quotations & following up on sent quotations. Receiving, saving &...
-
Service Administrator
2 weeks ago
Randburg, Gauteng, South Africa McCarthy Consulting Full timeQUALIFICATIONS / EXPERIENCE/REQUIREMENTS Matric/Grade 1 Experience in a similar administration position will be an added advantage. At least 35 years' work experience in general office duties is required. A valid driver's licence required. A clear criminal recordKEY OUTPUTS Costing & compiling of quotations & following up on sent quotations. Receiving,...
-
Inbound Client Services Agent
4 weeks ago
Randburg, South Africa O' Keeffe & Swartz Full timeAt O’Keeffe & Swartz BPO, we are serious about service, and with over 28 years of experience we have been positioned as a business process outsourcing market leader due to our premium service, quality and great people. If you are self-driven, ambitious, highly motivated and customer service orientated - WE WANT YOU!!!! **Main purpose of the job**: -...
-
Service Administrator
2 weeks ago
Randburg, Gauteng, South Africa McCarthy Consulting Full timeService Administrator**:- **R15 000 CTC RandburgPermWell established entity seeking YOUNG energetic applicant with - 5 years expwithin the following:AFRIKAANS first language & English a mustArranging accommodation & payments thereof for Field TechniciansCosting & compiling of quotations & following up on sent quotations.Receiving, saving & processing of...
-
Client Service Consultant
2 weeks ago
Randburg, Gauteng, South Africa FirstRand Full timeJob DescriptionDear Future, Client Service ConsultantAre you someone who can: Manage costs / expenses within approved budget to achieve cost efficiencies Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions Manage existing clients and grow portfolio through making contact and generating...
-
Inbound Client Services Agent
2 weeks ago
Randburg, Gauteng, South Africa O' Keeffe & Swartz Full timeAt O'Keeffe & Swartz BPO, we are serious about service, and with over 28 years of experience we have been positioned as a business process outsourcing market leader due to our premium service, quality and great people.If you are self-driven, ambitious, highly motivated and customer service orientated - WE WANT YOUMain purpose of the job: Make outbound calls...
-
Customer Service Administrator
2 weeks ago
Randburg, Gauteng, South Africa M&M Staffing Solutions Full timePURPOSESupport the customer service department of client and/or clients by, amongst others, receiving, managing, and distributing queries to the correct recipient.KEY RESPONSIBILITIES Receiving, managing, and distributing the correspondence and communications received from clients. All administrative and data capturing tasks relating to the above....
-
Administrator: Service Desk
4 weeks ago
Randburg, South Africa Titan Centre of Excellence Full time**KEY PERFORMANCE AREAS** **1. Provide Support to Stakeholders** 1.1. Provide day to day Tier1 service desk support by responding to support queries telephonically or via computer chat; 1.2. Follow up with clients on the logged queries; 1.3. Setup and prepare boardroom equipment for meetings; 1.4. Maintain a high degree of customer service for all support...
-
Client Service Consultant
4 weeks ago
Randburg, South Africa FirstRand Full timeJob Description Hello Future Client Service Consultant (12 Months contract) Please note that this is a 12 Months’ Fixed Term Contract role. Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial...
-
Service Administrator
4 weeks ago
Randburg, South Africa Tryon Consultancy Full timeCosting & compiling of quotations & following up on sent quotations. - Receiving, saving & processing of Orders. - Following up on Outstanding Orders. - Assisting with the scheduling of the work. - Costing of DWCs & processing for Invoicing. - Processing of Proformas & Payment requests for COD clients. - Submitting Invoices to clients & requesting signed...
-
Client Service Agent-10
2 weeks ago
Randburg, South Africa FirstRand Full timeJob Description To ensure client retention by providing after-sales service for multiple channels and brands in a contact centre environment, in compliance with strict regulations. - Contribute to cost efficiencies through responsible utilisation of work related resources - Contribute to teamwork and inclusivity within own team - Identify and utilise...
-
Advanced Client Service Agent
7 days ago
Randburg, South Africa FirstRand Full timeJob Description To ensure client and product retention by providing pre - and after-sales service across the entire value chain for multiple channels and brands in a contact centre environment, whilst complying with strict regulations - Contribute to cost efficiencies through responsible utilisation of work related resources - Contribute to teamwork and...
-
Administrator: Service Desk
2 weeks ago
Randburg, Gauteng, South Africa Titan Centre of Excellence Full timeKEY PERFORMANCE AREAS1. Provide Support to Stakeholders1.1. Provide day to day Tier1 service desk support by responding to support queries telephonically or via computer chat;1.2. Follow up with clients on the logged queries;1.3. Setup and prepare boardroom equipment for meetings;1.4. Maintain a high degree of customer service for all support queries and...
-
Client Service Agent-9
2 weeks ago
Randburg, Gauteng, South Africa FirstRand Full timeJob DescriptionTo ensure client retention by providing after-sales service for multiple channels and brands in a contact centre environment, in compliance with strict regulations. Contribute to cost efficiencies through responsible utilisation of work related resources Contribute to teamwork and inclusivity within own team Identify and utilise opportunities...
-
Advanced Client Service Agent
2 weeks ago
Randburg, Gauteng, South Africa FirstRand Full timeJob DescriptionTo ensure client and product retention by providing pre- and after-sales service across the entire value chain for multiple channels and brands in a contact centre environment, whilst complying with strict regulations Contribute to cost efficiencies through responsible utilisation of work related resources Contribute to teamwork and...
-
Service Administrator
2 weeks ago
Randburg, Gauteng, South Africa Tryon Consultancy Full timeCosting & compiling of quotations & following up on sent quotations. Receiving, saving & processing of Orders. Following up on Outstanding Orders. Assisting with the scheduling of the work. Costing of DWCs & processing for Invoicing. Processing of Proformas & Payment requests for COD clients. Submitting Invoices to clients & requesting signed documentation...